Customer Experience Lead & Frontline Coach

Victoria's Secret in Watertown, NY seeks a Customer Experience Lead to drive top-line sales by leading associates, coaching in the moment, and ensuring exceptional customer service.
The role blends selling with operations, including labor planning, visual standards, and product availability. It requires front-line supervision, ability to lift up to 40 pounds, and a commitment to brand presentation and teamwork. You will model company values and mentor the team daily.

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