VP of Client Services

As a key driver of client partnership and agency excellence, the full-time VP of Client Services will lead the strategy, vision, and execution of promotional advertising practices while working remotely in the United States.
Key responsibilities

Build successful partnerships with clients and lead client management across all teams
Run internal kick-off meetings and provide strategic oversight while managing day-to-day workflow on all agency client business
Develop and track SOW budgets and finances, ensuring adherence to agency/client processes

Required qualifications

8+ years of pharmaceutical agency experience with a preference for HCP experience
Extensive experience in successfully leading product launches, including accelerated approvals
Demonstrated success integrating digital strategies, AI tools, and data-driven insights into medical communications
Experience managing large, complex, multi-million-dollar accounts
Proficient in financial account management with a focus on invoicing and reporting