Director - Digital Lending/Products

WHAT IS THE OPPORTUNITY?
The Director – Digital Lending/Cash provides strategic leadership and oversight of digital product initiatives in RBC's Banking & Lending business within US Wealth Management. They manage a team of Product Owners, align product strategy with banking and lending objectives, and drive innovation across the digital client experience and lending solutions portfolio. This role focuses on the multiple lending and deposit products, including cash sweep and savings, as well as other lending products like mortgages, credit cards and specialized products such as securities-based lending and tailored lending.

WHAT WILL YOU DO?
Strategic Leadership

Define digital product strategy for deposit products, credit products, and lending solutions

Establish product roadmaps aligned with interest and lending business goals and customer needs

Identify market opportunities in alternative lending, and credit products

Drive innovation in customer-facing and internal lending platform experiences

Ensure compliance with banking regulations, anti-money laundering (AML), and consumer protection frameworks

Team Leadership & Development

Hire, mentor, and develop Product Owners focused on banking and lending solutions

Provide coaching on product strategy, regulatory requirements, and banking industry best practices

Set performance expectations and conduct regular evaluations

Foster collaboration between product, compliance, risk, fraud prevention, and business teams

Portfolio & Financial Management

Oversee digital banking and lending product portfolio performance and ROI

Manage budget allocation across deposit products, lending platforms, payment solutions, and customer tools

Prioritize investments based on customer value, revenue impact, and strategic fit

Present business cases to secure funding for digital transformation and product innovation

Monitor product profitability, cost structures, and operational efficiency

Stakeholder & Executive Engagement

Report to Banking & Lending leadership on product performance, market trends, and competitive positioning

Manage relationships with key stakeholders including Banking/Lending Product team, vendors, IT/App Dev partners, compliance, and risk teams

Communicate product vision and roadmap across the organization

Represent product function in regulatory and strategic business discussions

Ensure alignment with RBC's broader digital and lending strategy

Process & Governance

Establish product management frameworks aligned with banking regulations and RBC governance standards

Implement decision-making structures for product launches and feature prioritization

Ensure compliance with federal banking regulations, consumer protection laws, and fair lending requirements

Drive continuous improvement in product development processes while maintaining security and data privacy standards

Coordinate with Security, Compliance, Risk, and Fraud Prevention teams on product initiatives

Support product documentation and audit requirements

WHAT DO YOU NEED TO SUCCEED?

12+ years of product management experience in financial services (banking, lending, or consumer finance)

5+ years leading product management teams

Proven track record of scaling digital products in highly regulated banking environments

Strong understanding of banking industry, deposit products, credit products, and lending operations

Experience navigating regulatory compliance, risk management, and consumer protection in financial services

Excellent strategic thinking and executive communication abilities

Deep knowledge of agile and digital product development methodologies

WHAT’S IN IT FOR YOU?

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

Job Skills

Business Case Design

Critical Thinking

Knowledge Organization

Product Development Lifecycle

Product Development Methodology

Product Manufacturing

Product Services

Product Testing

Results-Oriented

Waterfall Model

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