Territory Sales Manager - Pacific Northwest

About Us
Cirrus is a HaaS technology-enabled electronics provider that is changing the signage industry by building the first on‑premise marketing platform to empower every brick‑and‑mortar business to grow. We initiated our mission with the goal of designing and producing outdoor digital signage more affordably. Now we extend beyond just signage, offering an integrated solution that includes indoor and outdoor displays, content management, sensor technology, analytics software, and proactive hardware monitoring. These elements work together to deliver actionable insights, enabling businesses to make data‑driven decisions for their growth and operational efficiency.

Our product portfolio is diverse, featuring five unique lines tailored to meet various business requirements: Outdoor Displays, Digital Window Posters, Media Players, People Counters, and Car Trackers. These are all interconnected through our cloud‑based software platform, ScreenHub, an intuitive digital signage software crafted to simplify content management and sign operations for our clients.

By joining Cirrus, you’ll be part of a dynamic team driven by innovation, integrity, passion and hustle. We value the unique contributions of each team member, fostering a collaborative environment where creativity thrives. Together, we’re reshaping the future of customer engagement and experience in the signage industry.

About The Role
The primary responsibility of the Territory Sales Manager is to oversee and maintain relationships with a targeted portfolio of sign company clients. You will ensure they receive the highest level of customer service and support and ultimately grow their businesses. This involves engaging with them on a regular basis to better understand their business goals, challenges, and pain points, and providing personalized support and solutions. You must be able to build rapport and trust, be responsive to their needs, and act as a liaison between customers and internal teams such as Customer Service and Product Development to continuously improve the customer experience. As a territory‑based role covering Washington, Oregon, Idaho, and Montana, frequent travel is required.

Role Responsibilities

Align performance to assigned KPI goals individually and for your team

Develop and maintain strong relationships with your portfolio of sign company clients, ensuring their satisfaction and loyalty

Monitor account health and proactively address any potential issues that may lead to client churn

Develop a deep understanding of client business needs and goals, and align Cirrus solutions to help them achieve their objectives

Collaborate with internal teams, including sales, marketing, product, and technical support, to deliver exceptional customer experiences

Conduct quarterly business reviews with clients to evaluate their progress and identify areas for improvement or growth

Collaborate with the marketing department to expand brand presence through the creation of suitable marketing materials

Maintain and update accurate KPIs through HubSpot

Perform additional duties as assigned

Role Requirements

5 years experience in the sign industry, understanding of different aspects of the business how they operate and what makes them successful

Excellent communication and listening skills, including phone interaction and in‑person professionalism

Self‑starter; able to take initiative

Prior sales success/lead qualification experience a plus

Practical knowledge of general technology

Working knowledge of Google Suite

5+ years of outside B2B sales experience with a track record of success in a focused market

Cirrus Core Values

Bring Passion:

We take pride in our work and bring our BEST to all interactions with customers and teammates.

Quality:

Must not be a catch‑all phrase. It is an action plan that requires hard work and focus to achieve, building quality into everyday processes and products.

Winning Takes a Team:

Show genuine commitment, be flexible, get involved, be reliable, help and support others, and move the company forward.

Remove Friction:

Eliminate roadblocks in smooth operations by promoting and embracing changes that make things easier. Be bold, don’t settle for the status quo.

Respect:

Communicate and conduct yourself politely and positively, encouraging others to do the same, without judgment of peers regardless of rank, position, age, gender, or race.

Innovate Every Day:

Must challenge conventional perceptions, observe surroundings, and outspokenly contribute ideas and changes that positively impact people.

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