Senior Reviewer - Office of Accountability and Transparency Department

About This Position
The City of Phoenix established the Office of Accountability and Transparency (OAT) to review administrative investigations involving members of the Phoenix Police Department. OAT evaluates the completeness and thoroughness of investigations and makes recommendations for future investigations to the Police Chief, Mayor's Office, City Manager's Office, and the Civilian Review Board. OAT also provides recommendations regarding policy and training issues to advance the mission of the City of Phoenix.

OAT is seeking Senior Reviewers to review administrative investigations and evaluate and process complaints or commendations from the public. The role involves comprehensively reviewing investigations, evaluating evidence and investigative procedures, writing professional reports, and making recommendations. Reviewers also engage with the public in a professional, tactful, and compassionate manner and support other work groups within the office, including administration, community engagement, and mediation.

Responsibilities

Review administrative investigations involving members of the Phoenix Police Department.

Evaluate and process complaints and commendations from the public.

Conduct detailed reviews of evidence and investigative procedures.

Write professional and well‑reasoned reports.

Make recommendations for future investigations.

Engage professionally, tactfully, and compassionately with members of the public.

Support other work groups in the office, including administration, community engagement, and mediation.

Ideal Candidate

Strong attention to detail, analytical skills, and excellent communication.

Ability to produce high quality, professional reports that demonstrate thorough review and analysis.

Work independently and collaboratively with others.

Weigh policy considerations and ask thoughtful questions.

Use tact and discretion in dealing with complainants, witnesses, PD members, and others.

Work in stressful situations and/or with difficult, emotionally distressed, or hostile individuals.

Analyze, interpret, and report investigative findings and recommendations.

Observe, compare, or review data and behavior to determine compliance with prescribed operating standards.

Knowledge and Understanding

City of Phoenix Administrative Regulations and Personnel Rules.

Phoenix Police Department Operations Orders and department manuals; statutes, ordinances, and public policy relating to policing.

Salary and Hiring Range
Pay Range: $82,056 - $121,243 annually.
Hiring Range: $82,056 - $99,736 annually.

Benefits

Traditional pension with employer and employee contributions.

401(a) and 457 plans with employer contributions.

Choice of generous medical HMO, PPO, or HSA/HDHP plans.

Medical enrollment includes a monthly $150 City contribution to a Post‑Employment Health Plan.

Wellness incentive up to $720 annually.

Dental, vision, and life insurance options.

Employer paid long‑term disability.

Free Bus/light rail pass.

Tuition reimbursement program up to $6,500 per year.

Paid time off includes 13.5 paid holidays, 12 vacation days, 15 sick days and personal leave days.

Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave during a 12‑month period.

Federal Student Loan Forgiveness offered through Savi.

Minimum Qualifications

Four years of experience conducting or reviewing investigations, collecting evidence, or in civilian oversight of law enforcement.

Bachelor's degree in public administration, criminal justice, social sciences or related field.

Other combinations of experience and education that meet the minimum requirements may be substituted; for example:

Master's degree in public administration, criminal justice, or related field and two years of required experience.

Juris Doctor (J.D.) and one year of required experience.

All finalists are subject to a criminal background check applicable to the department or position.

Some positions require use of a personal or City vehicle on City business; individuals must be physically capable of operating vehicles safely and have a valid driver’s license with an acceptable driving record. Using a personal vehicle for City business is prohibited if the employee is not authorized or lacks personal insurance coverage.

Eligibility Restrictions

Under Per 20‑5(D) of the Phoenix City Code, candidates will not be considered if they have been employed in law enforcement or have immediate family members employed in law enforcement.

Immediate family member means the spouse, parents (including a stepparent), children (including a stepchild), sisters or brothers (including a stepsister or stepbrother).

Law enforcement means any state, county or local officer, including probation or correction officers and military law enforcement employment. This includes volunteer or paid work in a civilian or sworn capacity.

Preferred Qualifications

Experience receiving complaints, answering questions, and providing information through various methods.

Experience conducting intakes or interviews to obtain details of an investigation and documenting information as received.

Experience creating, updating, and maintaining data in spreadsheets and/or software.

Proficiency using Microsoft Office software.

Spanish bilingualism.

Availability to work weekends, evenings, early mornings, and holidays may be required.

Equal Opportunity Employer
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

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