Control Room Technician II (2nd shift) - Enterprise Physical Operations

Location / Scheduled Hours
ST. LOUIS, MO 63110

40 hours per week

Position Summary
The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university's mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university's campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

Responsibilities

Monitors software, computer, telephone systems, and facility terminology to support monitoring building automation and fire alarm systems on computer workstations; interprets technical trends and alarm data from operational technology. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other campus assets. Acts as first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns. Adjusts temperature, humidity, and airflow setpoints as needed.

Triages service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers. Maintains excellent customer service and distinguishes impact, protocols, and escalation needs.

Utilizes building automation logic to optimize 32 chillers in 9 chilled water plants to the most efficient configuration to support cooling demand across 26 central buildings, aligning with campus carbon emissions reduction efforts while minimizing electrical demand charges.

Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in emergencies; performs inspections on all campus Fire Suppression sprinkler systems.

Provides data entry within multiple databases and systems supporting Facilities Management, including operational logs, work order requests, and equipment/inventory updates.

Supports construction and renovation efforts by facilitating the Hot-Work Permit process and reconfiguring Fire Alarm Automation systems.

Executes approved procedures for equipment operating outside designed parameters to support sustained operations.

Creates and distributes service interruption notifications that impact physical assets and infrastructure to responsible staff and campus partners.

Performs other duties as assigned.

Working Conditions

2nd shift typically works 3:30 p.m. - 11:30 p.m.

Stockroom or warehouse environment.

High noise environment.

Exposure to dust, dirt, grease, or other disagreeable elements.

Requires extensive safety training.

Exposure to moving machinery, chemicals, animals.

Requires protective devices.

Alternative work schedule (on call, shifts, evening, weekends).

Physical Effort

Typically sitting at a desk or table.

Typically bending, crouching, and stooping.

Occasional lifting of 25 lbs. or less; also occasional lifting of 25-50 lbs.

Typically standing or walking; repetitive wrist, hand, or finger movement.

Ability to move to on and off‑campus locations.

Equipment

Simple hand tools.

Heavy equipment.

Required Qualifications

Education:

High school diploma or equivalent; combinations of education and experience acceptable.

Certifications / Professional Licenses:

None required.

Work Experience:

Relevant experience of 2 years.

Skills:

Not applicable.

Driver's License:

Class E (MO) or Class D (IL) with good driving record required.

Preferred Qualifications

Technician Certification – Environmental Protection Agency (EPA).

Building Automation Systems, Climate Control, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Exhaust Systems, Johnson Controls Metasys, Lifting Equipment, Maintenance Repair, Organizational Commitment, Physical Abilities, Prioritization, Professional Integrity, Teamwork, Troubleshooting, Working Independently.

Grade / Salary
Grade: G10-H

Salary Range: $25.47 - $39.49 per hour.

Accommodation
For individuals unable to use the online application system, email CandidateQuestions@wustl.edu or call 314‑935‑1149. All qualified individuals must be able to perform essential functions and can request reasonable accommodations.

Pre-Employment Screening
All external candidates receiving an offer will be required to submit to pre‑employment screening, including criminal background check, drug screen, employment and education verification, physical examination, vaccinations, and government registry checks, contingent on successful completion.

Benefits
Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Free Metro transit U-Pass for eligible employees.

Defined contribution (403(b)) retirement savings plan with 7% university match.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program, financial resources, access to dietitians.

Family

4 weeks caregiver leave for new child. Family care resources for continued childcare needs.

Coverage of tuition for self and family: 100% at WashU, 40% elsewhere after seven years.

For detailed benefits policies and eligibility, see https://hr.wustl.edu/benefits/.

EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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