Customer Experience Specialist (Remote/Hybrid)

AssuranceAmerica Managing General Insurance Agency, LLC is seeking a Customer Experience Representative to be the first point of contact for customers. The role focuses on inbound calls about underwriting and billing issues, policy changes, and program inquiries, delivering personalized support that reinforces the value of AssuranceAmerica.
The ideal candidate will have problem-solving abilities, strong PC skills, and a customer-centric mindset.

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