Communications Manager - Resident Shows

Communications Manager - Resident Shows
Sales, Marketing and Communications
Full-Time Position

We are looking for a Communications Manager to be a leader on the PR, communications and social media for resident shows with Cirque du Soleil Entertainment Group (“CDSEG”). The main objective of this role is to promote shows to local, regional, national and international markets through PR and social media strategy in collaboration with Sales and Marketing teams. The ideal candidate will have excellent interpersonal and communication skills, knowledge of the market and professional social media expertise.

Responsibilities

In collaboration with the Senior Manager of Communications and Director of Marketing & Sales, develop PR and Social Media strategies

Prioritize and build strong relationships with MGM Resorts and Treasure Island Hotel & Casino counterparts, participating in ongoing meetings while ensuring content and programs are reviewed by partners, as required

Monitor the effectiveness of PR and Social Media efforts while proactively recommending new initiatives to achieve CDSEG Las Vegas’s KPIs. Where possible, set up metrics to receive direct feedback from customers

Lead the execution of all approved PR and Social plans for CDSEG Las Vegas to include content development and distribution (photo and video shoots), media pitching and hosting, creation of press releases and press kits, influencer programs

Coordinate and staff media and PR events on and off site, communicating with partners and media as well as CDSEG Las Vegas show teams and Artists, ensuring show operation resources are available where needed and appropriate to execute. Facilitate media training for spokespeople

Continuously deliver on expectations of partners, senior management and internal departments through clear, concise communication. Highlight successes, sharing results

Work with the show’s Marketing and Sales Managers to develop strategies to capitalize on opportunities and achieve revenue, occupancy, average ticket price goals and other KPIs

In collaboration with the Marketing Manager, support direct Marketing initiatives

Manage crisis communications with all necessary parties, under the direction of the Senior Manager of Communications

Oversee external agencies and vendors, as applicable

Complete other job-related duties as assigned

Perform essential physical functions including crouching, kneeling, standing, lifting, sometimes for extended periods; lifting at least 50 lbs unassisted. Reasonable accommodations may be made for disabilities

Qualifications

Bachelor’s degree in marketing, Communications or a related field

At least six years of previous experience in Entertainment Marketing, advertising or agency experience

Previous experience and developed knowledge Experiential Marketing

Working knowledge of Microsoft Office software (Excel, Word, Outlook, etc.)

Ability to create and maintain solid business relationships, both internally and externally, to promote and encourage a positive and productive work environment

Strong knowledge of Social Media platforms such as YouTube, Facebook, Twitter, Instagram, TikTok and LinkedIn

Excellent communication, written and spoken, negotiation and presentation skills

Ability to multi-task and work with ambiguous tasks that require strong analytical and organizational skills

Previous experience in driving ticket sales and/or revenue is preferred

Availability to work nights, weekends and holidays; travel as required, sometimes internationally

Fluent in English, both written and spoken

Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and submission of acceptable documentation verifying identity and work authorization

Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.

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