Office & Communications Manager

Job Title

Job Description
Benefits

Bonus based on performance
Competitive salary
Free food & snacks
Free uniforms
Paid time off
Training & development
Tuition assistance
Job Qualifications

Tech-Forward Execution: Advanced proficiency in modern digital toolsincluding generative AI, Canva, social media management (Facebook, Instagram, TikTok), and digital/offline documentation management.
Education & Experience: Associates or higher education preferred, with proven prior experience in customer service, digital marketing, or administrative roles within an early childcare environment.
Communication & Presence: Exceptional verbal and written communication skills; naturally warm, approachable, and professional as the front-facing ambassador of the school.
Leadership & Organization: Strong organizational skills with a demonstrated ability to support leadership, coordinate school and community events, and multitask under pressure. Discretion: Ability to handle sensitive and confidential information with absolute discretion.
Job Responsibilities

Front Desk Stewardship & Communications
The Front-Facing Anchor: Serve as the welcoming face and voice of the school, greeting parents, vendors, and visitors with a professional demeanor.
Call & Inquiry Management: Professionally manage front desk coverage, answer and direct phone calls, field inquiry calls, and enter all prospect information accurately into the Lead Center.
Office & Tour Support: Schedule appointments, coordinate meetings for the director, manage incoming/outgoing mail, and assist with tour scheduling and enrollment paperwork.
Advanced Tech & Digital Operations
Content & Social Media: Manage and update the school's digital platformsincluding social media channels (FB/IG/TikTok), front desk digital monitors, and the school website.
Creative Design & AI Integration: Utilize Canva and generative AI tools to design professional newsletters, flyers, event reminders, and digital marketing materials efficiently.
Documentation Management: Maintain rigorous online and offline document organization, including children's files, folders in OneDrive, and administrative playbooks.
Leadership & Event Coordination
School & Community Events: Take a leadership role in planning, organizing, and executing school events, open houses, staff celebrations, and community/giving initiatives.
Administrative & Leadership Support: Assist leadership with staff scheduling updates, time-off records, supply management, and maintaining an efficient front-office experience.
Brand Advocacy: Embrace the Primrose Balanced Learning values and effectively communicate what makes our school exceptional to families.
What We Offer

Competitive hourly wage based on experience.
Opportunities for career growth within the company.
A friendly, supportive team environment.
Paid time off and holidays.
Hours

Open Availability
Why Join Primrose School of Novi?

Brand new, state-of-the-art facility.
Supportive leadership team and positive work culture.
Opportunities for professional growth within the school.
Competitive pay and benefits.
Ability to make an impact on families during their early childhood journey.
Compensation: $18.00 - $22.00 per hour