Executive Communications Senior Manager

The Executive Communications team supports senior Salesforce leaders with their communications strategy and execution
We develop content and resources that establish and reinforce company and executive values, brand, and priorities
We promote new initiatives, customer successes, and organizational achievements in compelling, creative ways
We support event execution with narrative development, executive coaching, and presentation design
We are looking for a dynamic leader, coach, and manager who will drive communications strategies for company executives and initiatives
In this role, you’ll help to lead a nimble team of internal and/or agency resources, engaging with a wide-ranging, matrixed group to achieve our goals
You’ll own all executive communications for the Global Customer Success leader (primarily internal, but also external)
You’ll drive communication planning and execution for them, collaborating across matrixed stakeholders and teams
We’re looking for a strategic thinker who can build strong relationships across our company, connect ideas and information from a broad landscape, and get the job done
Key is your ability to lead, work in a rapidly changing environment, apply critical thinking, and take the initiative to drive results
Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals
Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications
Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas
Provide strategic recommendations and creative communications solutions to drive results
Establish efficient team processes, drive communications best practices, and proactively identify and develop improvements to team operations and methods
Deliver executive presentations and effectively advocate the value of our communication strategies
Manage resources across multiple portfolios
Use metrics and reporting to track results, measure effectiveness, and identify needs
Benefits Medical Care
Life Insurance
Retirement Savings
Employee Assistance Programs
With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach
Ability to design and execute employee engagement and executive social programs
Demonstrated ability to shape compelling narratives and engage with senior leadership
Knowledge of the technology/software industry
Alignment with the Salesforce values of trust, customer success, innovation, equality, and sustainability
Highly organized self-starter with at least 10+ years of communications experience
Ability to simplify messaging and influence teams and stakeholders at all levels
Ability to educate stakeholders on communications strategies and influence decision making
Ability to partner effectively with internal teams and outside agencies to reflect the leader’s voice in internal communications, speechwriting, and media messaging
Proven track record of leading and executing on complex, enterprise-wide and cross-functional communications programs in a fast-paced environment
Critical and strategic thinker and creative problem solver
Note: Candidates must be able to show samples of their work

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