A rapidly growing, multi-concept hospitality company is seeking a visionary VP of Marketing to lead an enterprise-wide marketing strategy across a portfolio of highly successful restaurant and hospitality brands.
Our organization develops and operates distinctive hospitality concepts known for exceptional guest experiences, strong brand identities, and operational excellence. Each concept has its own personality, loyal following, and market position, creating an exciting opportunity for a marketing executive who thrives on building brands while maintaining what makes each one unique.
The VP of Marketing will serve as the executive leader of the Marketing organization, overseeing brand strategy, digital marketing, CRM, guest engagement, public relations, creative programming, and growth initiatives across the company's portfolio. This executive will build and develop a world-class marketing team while partnering closely with operations and executive leadership to drive revenue, strengthen guest loyalty, and elevate every brand experience.
We're looking for an innovative, data-driven leader who understands both the art and science of hospitality marketing. The ideal candidate combines exceptional creative instincts with analytical thinking, excels at building high-performing teams, and has a proven track record of growing consumer brands through thoughtful strategy and flawless execution.
This is an opportunity to shape the future of a dynamic hospitality organization while creating memorable guest experiences that inspire loyalty and long-term growth. Our ideal candidate is both a visionary and an operator. You understand how to build iconic brands while never losing sight of the guest experience that brings them to life. You lead with curiosity, accountability, and creativity, using data to inform decisions without sacrificing instinct or innovation. You have successfully grown consumer-facing brands, built exceptional teams, and developed marketing organizations that serve as strategic business partners rather than support functions. Most importantly, you recognize that hospitality marketing extends beyond advertising—it's about creating meaningful experiences that turn first-time guests into lifelong advocates.
Benefits
Executive leadership opportunity with significant organizational influence
Performance-based bonus opportunity
Comprehensive health and wellness benefits
Generous paid time off and holidays
Professional development and executive growth opportunities
Opportunity to lead marketing strategy for a growing portfolio of hospitality brands
Day in the Life
Develop and execute enterprise-wide marketing strategies that strengthen brand awareness, guest engagement, and long-term revenue growth across multiple hospitality concepts
Lead all aspects of marketing, including brand strategy, CRM, guest lifecycle marketing, digital marketing, social media, public relations, communications, creative development, and promotional programming
Build, mentor, and lead a high-performing marketing organization while establishing clear goals, accountability, and opportunities for professional development
Own annual marketing planning, budgeting, forecasting, and performance reporting across all brands
Partner with operations and executive leadership to develop marketing initiatives that drive guest counts, increase average spend, and improve overall guest experience
Develop guest segmentation strategies, consumer insights, attribution models, and personalized marketing campaigns to reach target audiences more effectively
Oversee CRM strategy, guest database management, loyalty initiatives, and consumer data optimization
Lead digital marketing efforts including paid media, email marketing, SEO/SEM, social media strategy, influencer partnerships, reputation management, and performance analytics
Establish measurable KPIs across all marketing channels while continuously optimizing campaigns through testing, analytics, and ROI reporting
Create comprehensive go-to-market strategies for new concepts, product launches, seasonal promotions, partnerships, retail initiatives, and special events
Identify emerging hospitality, culinary, consumer, and technology trends that create opportunities for innovation and competitive advantage
Ensure consistent brand positioning, messaging, and visual identity across every guest touchpoint, both internally and externally
Oversee public relations efforts, agency relationships, media partnerships, community engagement, and executive communications
Develop integrated content strategies that support marketing, recruiting, operations, and sales initiatives
Partner with cross-functional leaders to ensure every brand experience reflects company standards and long-term strategic objectives
Evaluate marketing technologies and CRM platforms while serving as the executive subject matter expert for marketing systems and customer engagement tools
Manage agency partners, consultants, vendors, and third-party marketing resources while holding partners accountable to measurable performance standards
Foster a culture of creativity, collaboration, accountability, continuous improvement, and innovation throughout the marketing organization
Requirements
10+ years of progressive marketing leadership experience, including senior executive-level responsibility
Multi-unit restaurant, hospitality, lifestyle, retail, consumer, or multi-brand marketing experience strongly preferred
Demonstrated success leading integrated marketing strategies that drive measurable revenue growth and brand awareness
Proven experience building, mentoring, and leading high-performing marketing teams
Strong expertise in brand strategy, digital marketing, CRM, customer acquisition, retention marketing, and lifecycle communications
Deep understanding of paid media, social media, content marketing, public relations, influencer strategy, and performance analytics
Experience managing significant marketing budgets with a disciplined, ROI-focused approach
Exceptional analytical skills with the ability to translate consumer insights into actionable business strategies
Experience developing customer segmentation, attribution models, and data-driven marketing initiatives
Outstanding executive communication, presentation, and stakeholder management skills
Strong project management skills with the ability to lead multiple brands and initiatives simultaneously
Entrepreneurial mindset with the ability to balance strategic vision and hands‑on execution
Bachelor's degree in Marketing, Business, Communications, or related field required; MBA or advanced degree is a plus
Willingness to travel regularly between corporate offices and operating locations
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VP of Marketing
Reach Recruiting · Grand Rapids, MI, USA ·
- Job type:
- Seasonal