Complex Director of Diplomatic Sales - Conrad Orlando and Conrad Washington DC

Equal Opportunity Employer

EOE, including disability/vets

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!

Here's what you'll do during a typical day:

Sales Strategy & Market Development

• Lead the sales effort for Diplomatic, EMEA and APAC market segments. • Identify, solicit, and convert high-value transient business from embassies, consulates, government delegations, international organizations and high-net-worth individuals. • Develop and deploy strategic sales plans that align with each hotel’s goals and market trends, with a focus on driving premium ADR and long‑term partnerships. • Collaborate closely with the Director of Leisure Sales to ensure alignment and synergy across all transient segments in support of the resort’s overall revenue objectives.

Client Relationship Management

• Cultivate strong, lasting relationships with diplomatic decision‑makers and global travel advisors focus on EMEA and APAC. • Serve as the trusted liaison for VIP guests and diplomatic delegations, ensuring seamless experiences and discreet, personalized service. • Host high‑profile site visits, FAM trips, and industry events to showcase both property offerings supporting the overall group/transient efforts.

Performance & Revenue Optimization

• Collaborate with the Revenue Management teams at each property to set transient pricing and preferred agreements. • Monitor competitor activity and market shifts to proactively adjust strategies. • Prepare and present sales performance reports and forecast analyses to leadership at each property on a monthly, quarterly, and annual basis.

Team Leadership & Cross‑Functional Collaboration

• Partner with Marketing at each hotel to promote leisure packages, preferred offers, and strategic campaigns across all channels. • Support operational teams in executing packages, upgrades, and special requests for VIP clientele. • Represent Conrad Orlando and Conrad Washington DC at tradeshows, client events, and global roadshows, with travel required both domestically and internationally.

What It Takes to Make the Stay
A passion for spreading the light and warmth of

Hospitality . Acting with

Integrity

and always doing the right thing. Inspiring others through

Leadership . A belief that

Teamwork

drives the best outcomes. A sense of

Ownership

and accountability. And a focus on the

Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Qualifications

Previous Luxury Sales - 3 years

Multi Hotels Sales - 3 years

Diplomatic Selling experience with prior relationships - 3 years

#J-18808-Ljbffr