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Customer Experience Specialist – Insurance & Solutions

TWAY Trustway Services, LLC · Lincoln, NE, USA ·

Pay:
40.000 - 50.000
Job type:
Full Time

AssuranceAmerica in Nebraska is seeking a Customer Experience Representative to be the first point of contact for customers, handling inbound calls related to underwriting, billing, policy changes, and other corporate matters. You will analyze inquiries, provide accurate resolutions, and guide clients through processes.
The role emphasizes problem solving, cross‑functional collaboration, and developing knowledge across departments to support underwriting and operations.

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