Digital Assistant

Factory is seeking a Digital Assistant to join our growing Influencer Marketing team. We are looking for an organized, curious and culturally connected individual who is passionate about creator marketing, digital culture and emerging platforms.

This role is ideal for someone looking to build a career in influencer marketing within a fast‑paced agency environment. Working alongside the Influencer, Social, and PR teams, you will support the execution of integrated influencer campaigns across a diverse portfolio of fashion, beauty, retail, consumer and technology brands.

Reporting to the Director of Digital, you will assist with creator research, campaign execution, gifting programs, reporting, talent relations and day‑to‑day client support while gaining hands‑on experience across every stage of the influencer marketing process.

PRIMARY RESPONSIBILITIES

Campaign Coordination: Support the execution of paid and organic influencer campaigns across multiple client accounts. Assist with creator outreach, gifting logistics, product fulfillment and campaign timelines.

Campaign Organization: Maintain campaign trackers, creator databases and project documentation to ensure accurate execution. Coordinate creator approvals, content collection, usage rights and campaign deliverables.

Creator Research & Talent Relations: Research and identify creators across TikTok, Instagram, YouTube and emerging platforms aligned with campaign objectives. Build creator recommendation lists based on audience demographics, engagement, cultural relevance and brand fit.

Reporting & Measurement: Compile campaign reporting, creator performance and monthly analytics. Monitor campaign performance and support optimization recommendations through reporting and research.

Client & Team Support: Prepare meeting agendas, status updates and presentation materials. Maintain organized project timelines and ensure campaign deliverables stay on track.

Trend Research: Stay informed on creator trends, platform updates and emerging social behaviors. Identify new creators, content formats and cultural moments that can inform client recommendations.

REQUIREMENTS

Bachelor's degree or relevant internship experience in Marketing, Communications, Public Relations or Digital Media.

0–2 years of experience in influencer marketing, PR, digital marketing or social media.

Strong interest in creator marketing, digital culture and emerging platforms.

Excellent organizational skills with exceptional attention to detail.

Strong written and verbal communication skills.

Ability to manage multiple priorities in a fast‑paced agency environment.

Experience using Google Workspace, Microsoft Office and presentation tools.

Familiarity with Canva and basic content editing tools.

Experience with influencer marketing platforms such as CreatorIQ, Lefty, Traackr, Sprinklr or similar is a plus.

Analytical mindset with an interest in campaign measurement and reporting.

Collaborative, proactive and eager to learn.

COMPENSATION & BENEFITS

Competitive salary commensurate with experience

401K with employer matching

Life insurance

CULTURE
Life at Factory offers all the benefits of a stable, profitable and established company, but with a dynamic start‑up culture. We place great importance on our people and their professional development. We seek creative thinkers, effective doers, glass‑ceiling breakers and I‑dont‑know‑if‑thats‑possible‑but‑let’s‑find‑out‑ers.

We are the people who get great satisfaction in a job well done, who grab a ball and run with it and who celebrate together when we ace it. We take big pride in being different and promoting a workplace environment and culture based on positivity, inclusivity and collaboration.

HEALTH & WELLNESS

Health/Dental/Vision Insurance 100% covered

Discounted gym and Peloton membership

Flexible Spending Account

Mental Health and Wellness Stipend – $500 annually

One Medical – On‑Demand Primary Care

Teledoc – Virtual Health

TalkSpace – Online Mental Health Therapy

Continued Learning Opportunities

PERKS

FREE CitiBike 100% covered

Discounted Metrocard/commuting

All staff events – Summer Picnic, Holiday Party, happy hours, karaoke, lunches, etc.

WORK LIFE BALANCE
Time off Work/life balance is important to us, we provide:

Flexible/Hybrid work environment

Ample PTO & Holidays

End‑of‑year 10‑day office closure for the holidays

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