Product Manager

Overview

As a member of the Product Transformation and Strategy team, this role supports the development and continuous improvement of services and features offered by Manulife John Hancock Retirement, focusing on research, ideation, communication and launches.
Responsibilities

Strategy, ideation and research
Understand and support the vision for the project portfolio across all client segments
Act in a thought leadership capacity to stay ahead of trends, regulatory guidelines and industry forces, and corresponding technology
Manage the new idea intake process for internal stakeholders, acting as one of the primary points of contact
Support the exploration of ideas by applying relevant market research and customer feedback
Contribute to the creation of north‑star experiences and identification of key differentiators that align with product strategy
Business case creation, commercials and other artifacts
Support the development of business cases and other product artifacts for approval, including drafting epic hypothesis statements to support analysis and exploration
Work closely with the Product Analysis team and SMEs, as needed, to understand impacts to systems, high‑level requirements and development costs
Portfolio roadmap management – support the ongoing management of the portfolio roadmap and annual planning activities
Prepare reporting and regular updates for leadership
Product communications and activation – support the internal and external rollout of features/capabilities and execution of communication strategy and messaging that aligns with market messaging, product strategy, and differentiation
Support the creation and ongoing maintenance of product definition documents (including new and existing product catalog, definition documents, etc.), ensuring updates are made in alignment with product deployments
Qualifications

Bachelor’s degree; 5+ years of experience in the retirement industry
Creative and innovative thinker with a results‑oriented approach
Knowledge of the retirement industry, competitive dynamics and trends
Knowledge of channel‑specific dynamics (broker/dealer, TPA, plan sponsor, participant)
Knowledge of the ERISA and FINRA regulatory environment and DOL guidelines
Excellent communication and organizational skills
Compensation & Benefits

Salary range: $92,475.00USD – $160,290.00USD. Employees also have the opportunity to participate in incentive programs and benefit from an attractive benefits package including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy support, wellness benefits, employee/family assistance plans, retirement savings plans and generous paid time off. Working arrangement: Hybrid.
EEO Statement

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity and strive to attract, develop and retain a workforce as diverse as the customers we serve. We foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation and administer all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability or any other protected ground.

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