Managing a customer advocacy and references program, the full-time Customer Advocacy Marketing Manager will capture customer stories through various content formats and collaborate with cross-functional teams to drive awareness and adoption of enterprise technology solutions.
Key responsibilities
Collaborate with marketing, product marketing, and sales teams to identify and develop customer success stories
Manage a content calendar and coordinate customer interviews while ensuring alignment with storytelling standards
Analyze content performance and program metrics to recommend improvements and prioritize future storytelling opportunities
Required qualifications
Bachelor's degree or equivalent practical experience
4+ years of experience in B2B marketing, customer advocacy, public relations, or content marketing
Experience in creating and managing content with cross-functional stakeholders
Strong understanding of AI and generative AI technologies in enterprise environments
Proven ability to build and maintain relationships with customers and strategic partners
Customer Advocacy Marketing Manager
Virtual Vocations Inc · New York, NY, USA ·
- Job type:
- Full Time