Director OF Resource Development

Director/Senior Director of Resource Development
Job Identification: 20563

Posting Date: 06/05/2026, 07:21 PM

Job Schedule: Full time

Locations: 1500 S University Parks Drive, Waco, TX, 76706, US

Job Description
The Director/Senior Director of Development Operations reports directly to the Senior Associate Athletic Director for Revenue. This position plays a vital role within Baylor Athletics and the Bear Foundation, overseeing the day‑to‑day operations of premium seating stewardship, donor communications, and philanthropic support planning. The role is responsible for developing strategic donor engagement initiatives that strengthen relationships, enhance stewardship efforts, and support the long‑term philanthropic growth of Baylor Athletics.

A bachelor's degree, two years of relevant professional experience, and an active Christian faith are required. A master's degree is preferred. Relevant experience will not be considered in lieu of the educational requirement. Applicants must be authorized to work full‑time in the United States.

Required Qualifications

Exceptional written and verbal communication skills

Strong attention to detail, accuracy, and organizational skills

Ability to prioritize responsibilities and meet deadlines in a fast‑paced environment

Flexibility to work evenings, weekends, and holidays as needed

Proficiency in Microsoft Office Suite

Preferred Qualifications

Working knowledge of Paciolan ticketing software

Experience managing donor events and stewardship initiatives

Proven success in developing and executing strategic philanthropic campaigns

Strong interpersonal and relationship‑building skills with donors and stakeholders

Experience with gift processing and donor database management

Knowledge of data analytics and reporting tools

Understanding of Adobe Creative Suite and Eloqua

Responsibilities

Collaborate with the Bear Foundation, ticket sales, and ticket operations teams to develop and execute donor communication strategies

Oversee the development and implementation of Bear Foundation marketing and communication initiatives

Manage gift processing operations and streamline operations

Create and manage social media and digital engagement strategies for Bear Foundation platforms

Serve as a liaison for Paciolan, specifically supporting the Bear Foundation's premium seating operations

Lead operations and customer service initiatives during football and basketball game days, with a focus on donor relations and premium experiences

Develop, organize, and enhance sport‑specific giving programs

Manage stewardship and engagement initiatives for the 'Big Wheel' donor program

Develop and execute comprehensive donor stewardship plans to increase donor retention and long‑term engagement

Coordinate premium hospitality experiences, donor recognition initiatives, and special event programming

Identify donor cultivation, upgrade, and engagement opportunitiesAssist with capital campaigns, annual fund initiatives, as needed

Produce donor impact reports, campaign updates, and stewardship communications for internal and external audiences

Analyze donor trends, ticketing data, and engagement metrics to support strategic planning and decision‑making

Collaborate with marketing, communications, and creative teams to ensure consistent branding and messaging across donor engagement efforts

Maintain accurate donor records and ensure compliance with institutional, conference, and NCAA policies and procedures

Build and maintain positive relationships with alumni, donors, former student‑athletes, and external stakeholders

Assist with budget planning and expense management related to donor engagement activities and hospitality initiatives

Prioritize and complete projects in accordance with departmental policies, procedures, and timelines

Stay informed on industry trends and best practices to continuously improve donor engagement programs and operations

Benefits
Eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor provides a comprehensive benefits plan that supports you and your family's wellbeing and enables participation in the vibrant and active college campus life.

Equal Opportunity Employer
Baylor University is a private not‑for‑profit university affiliated with the Baptist General Convention of Texas, committed to compliance with all applicable anti‑discrimination laws and affirmative action requirements. Baylor's full official Notice of Non‑Discrimination may be read online.

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