VP of Member Experience & Insights

Rogue Credit Union seeks a senior leader to design and mature the Member Experience program, chair the MX Driver Steering Committee, and align cross-functional teams to execute the strategy. This role focuses on designing the program structure, operating routines, and organizational alignment to achieve strategic goals.
You will own the voice of the member programs, journey analytics, and MX scorecards, leveraging data to translate insights into action for executive leadership.

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