Fashion Advisor – Short Hills, CHANELWe are looking for a Fashion Advisor with a passion for client service and expertise in fashion. The Fashion Advisor will consistently provide a superior level of service to clients, increase conversion and retention, drive business revenue, and inspire brand loyalty. The role is full‑time, in‑store, and requires a flexible schedule to accommodate late nights, weekends, and some holidays.
Impact you can create
- Lead the development of new customers, converting walk‑in traffic to clients and brand ambassadors by creating energy, excitement, and desire around the product and brand.
- Optimize the client experience through prompt, professional, warm, and courteous service.
- Build genuine relationships with clients through thoughtful and consistent outreach.
- Demonstrate a can‑do attitude in every situation to raise the level of service and consistently exceed client expectations.
- Handle repairs and maintain consistent follow‑up with clients regarding repairs and alterations.
What energizes you
- The history and heritage of CHANEL.
- Being truly service‑minded.
- Utilizing your fashion expertise to inspire others.
- Building collaborative partnerships and relationships in a team‑focused environment.
- Fostering a meaningful client experience centered around inclusion and connection.
- Appreciation for art, beauty, and luxury.
What you will bring to the team
- Ability to thrive in a team environment and work collaboratively.
- Understanding of, and passion for, client experience.
- Excellent communication skills.
- Foreign language skills are preferred but not required.
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
Position Logistics
- Minimum 3 years of related experience.
- Minimum high school diploma.
- Ability to lift 15 lbs.
- Front‑of‑house Fashion: Full‑time in‑store and in‑person presence required to support client sales and client service.
- Flexible schedule with ability to work late nights, weekends, and some holidays.
What skills you will learn
- Exposure to multiple boutique business functions and categories.
- Growth in additional business and functional areas of the retail business.
- Opportunity to collaborate and succeed as a team with colleagues and cross‑functionally.
- Further development of skill set through career development workshops and self‑directed learning modules.
Compensation
- Anticipated hourly rate range: $28.00 through $33.00.
- Base salary is one component of total compensation.
- Other components may include additional compensation, benefits, and perks.
Benefits and Perks
- Well‑being resources: dedicated paid time off for well‑being and a well‑being fund.
- Family and caregiving benefits: parental leave, fertility support, milk stork, and Care.com membership.
- Generous paid time off policies: vacation, holiday, sick, and volunteer days.
- 401(k) and other incentives.
- Robust healthcare offerings: medical, dental, vision, MDLIVE, One Medical, FSA (Health Care & Dependent Care), HSA, Employee Assistance Program.
- Life insurance, accidental death & dismemberment, short‑term disability, long‑term disability, health advocate, international business travel accident & medical, commuter transit & parking.
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