Manager Global Business Communications

Manager, Global Business Communications

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of quality, integrity, respect for the individual, customer focus, innovation, and continuous improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.
Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you'll thrive in a culture that promotes learning and development.
We strive to be a company where we all can do our best work with a true sense of purpose and belonging.
Be Connected. Be Valued. Be You.
We hope you'll consider joining our team.
The Manager, Global Business Communications is a strategic leader responsible for translating business priorities into clear, compelling communications that drive associate understanding, engagement, and alignment. Reporting to the Senior Manager, Corporate Communications & Employer Brand, this role provides communications counsel to leaders across the company, leads a team of Business Communications Managers, and ensures consistent messaging that advances organizational priorities and business objectives.
Essential Duties and Responsibilities:
Serve as a strategic partner to the business translating strategy and business priorities into clear, compelling messages that inform and inspire associates.
Lead, develop, and coach a team of Business Communications Managers, fostering strategic thinking, strong business partnership, and communications excellence across the function.
Drive the development and governance of enterprise and functional message frameworks that ensure communications are consistent, aligned to business priorities, and reinforce organizational goals.
Oversee companywide business communications, including executive and financial communications, leadership content, and the strategic optimization of content across channels.
Lead crisis and issues communications, providing decisive counsel and clear, timely messaging that safeguards the organization's reputation.
Lead alignment between internal and external communications to deliver a unified corporate voice across associate and external channels.
Lead communications strategy for associate content on company social media channels. Create content pipeline and drive the team to execute.
Establish and monitor communication metrics to evaluate effectiveness, provide insights to leadership, and inform continuous improvement in partnership with the Channel and Operations team.
Establish performance expectations and accountability for Business Communications Managers in the areas of:
Strategic business partnership and communications counsel
Proactive application of audience insights and communications best practices
Message architecture, key message development, and governance
Measurement and continuous improvement of communications effectiveness
Partner with international sites to ensure communications are globally aligned while enabling appropriate regional relevance and market-specific needs.
Develop and manage content development vendors in support of communications efforts.
Build and maintain relationships with key stakeholders to facilitate effective communication and engagement.
Leadership Responsibilities:
Partner with leadership and across peer managers to:
Align and engage team to company vision, values and EVP/CVP
Coach and develop associates and hold them accountable to goals and expectations, relative to their roles
Inform future talent needs and develop plans to meet the needs of a changing landscape.
Ensure respective strategies and initiatives are holistic and/or complementary, prioritized, make the best use of the team's available resources, and position us for maximum outcomes
Share insights, key messaging, and strategic decisions
Identify and support operational and process improvements
Build organizational capability by developing talent pipelines, succession plans, and leadership readiness within the communications function.
As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies.