Account Manager | Trade Show Industry

Account Manager | Trade Show Industry

Atlanta, GA (On-site) Full-Time | Exempt
About The Role

If you have great people skills, excellent attention to detail, and love turning customer requests into orders, this is the job for you. This position combines sales, project management, and customer service in the fast-paced trade show industry where no two days are exactly alike. An account manager at The Inside Track spends much of their time writing accurate estimates in response to customers' requests for trade show flooring, then following up by email and phone to answer questions and turn estimates into orders. Once an order is placed, you'll coordinate with production to make sure every detail is correct and everything is delivered where and when the customer needs it. Along the way, you'll solve problems, track your activity in Salesforce, and reach out to potential new customers. Every project is different. Sometimes, you'll estimate flooring for standard 10' by 10' booths. Sometimes, you'll estimate flooring for large custom exhibits at national or international trade shows. While you'll inherit an established customer base, we're looking for someone who enjoys growing accounts, following up consistently, and finding opportunities to win new business.
About The Inside Track

For nearly 30 years, The Inside Track has been a trusted partner to exhibit houses across the country. We're respected for our knowledge and our ability to deliver on time, to specifications, exactly where and when our customers need their trade show flooring. You'll join a team of about a dozen hardworking, friendly teammates and enjoy a family-friendly culture and an established customer base that has been working with us for years.
Your Compensation

Base salary: $60,000 – $70,000, based on experience
Monthly performance bonus: Paid on closed sales
Expected total compensation: $75,000 – $85,000+
Additional benefits include:
Paid vacation
Paid holidays
401(k) company match
Company-paid life insurance
Company-paid short-term and long-term disability insurance
Potential to receive a monthly quality control bonus
Your Qualifications

5 or more years in account management, customer success, project management, sales, or another type of client-facing role
Experience with CRMs (Salesforce is a plus)
Proficiency in Microsoft Office (Outlook, Word, and Excel)
Strong communication skills and the confidence to pick up the phone and call a customer with a question or to ask for the sale, or walk over to the production team to ask a question or check on an order
Good at working with measurements, quantities, and basic calculations
Experience in the trade show, events, or building industries is a plus, but not required
What Success Looks Like

You take ownership of your job and your estimates
You confidently ask for the order and consistently convert estimates into sales
You consistently grow accounts while delivering exceptional customer service
You track your activity in Salesforce and through the production process to make sure that nothing falls through the cracks
You thrive in a fast-paced, team environment
You help make our company and our team look good
Why People Like Working Here

You'll collaborate with an experienced team, from sales and account management to operations and production
We've been serving the trade show industry for nearly 30 years and have long-term relationships with customers who value what we do
We're a privately owned company where decisions are made quickly
We believe in work/life balance and have a family-friendly culture
You'll work regular hours with paid vacation and holidays
How To Join Our Team

This is an in-office, in-person position at 6095 Boat Rock Blvd SW, Atlanta, GA 30336. To apply, email your resume and a brief cover letter or email telling us why you're a great fit for the position and our team to careers@theinsidetrackinc.com . We look forward to hearing from you.