Program Coordinator (Temporary)

Job Title:

Program Coordinator
Location:

Nashville, TN

Position Summary:

The Program Coordinator is responsible for the day-to-day administration, coordination, and support of training programs, ensuring smooth operations and compliance with company and NCCER standards. This role will also play a key part in the recruitment, screening, and onboarding of participants to maintain program integrity and success.
Key Responsibilities:

Program Operations & Administration
Manage daily program reports and records and report for Program Manager

Maintain accurate and updated data related to program activities and participants

Oversee the implementation of program schedules, ensuring classes and evaluations run on time

Ensure adherence to company and NCCER policies and procedures

Manage logistical, administrative, and operational tasks related to daily tasks

Ensure instructors have all required materials, supplies, and supplemental resources

Coordinate and oversee NCCER testing logistics and reporting

Support program staff through orientation, training, and ongoing performance management

Staff and Instructor Support
Assist with onboarding of new participants

Monitor and support instructional staff performance, ensuring effective program delivery

Provide administrative support to instructors and ensure classroom readiness

Participant Recruitment & Support
Help with recruitment efforts for program participants, including outreach, marketing, and community engagement

Vet prospective participants through interviews, applications, and eligibility assessments

Maintain contact with applicants and guide them through the enrollment process

Provide ongoing support to enrolled participants to help ensure program retention and completion

Respond to participant inquiries and provide timely, respectful assistance

Required Skills & Qualifications:

Excellent verbal and written communication skills

Strong organizational and time management abilities

Ability to handle multiple priorities and meet deadlines

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data management tools

Ability to work independently and collaboratively in a fast-paced environment

Experience working with training programs or education-related settings preferred

Knowledge of or experience with NCCER processes is a plus

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