Confidential, a fast-growing global D2C startup, is seeking a Director of CRM & Retention to own lifecycle marketing across email, SMS, and customer journeys. You’ll drive repeat purchases, lift lifetime value, and transform CRM into a consistent revenue channel.
You’ll lead end-to-end flows, own the loyalty program, and partner with product, data, and brand to scale segmentation, offers, and timing while building a rigorous testing culture in a hybrid NYC-based role.
#J-18808-Ljbffr
Director of CRM, Loyalty & Subscriptions Growth
Confidential · New York, NY, USA ·
- Pay:
- 130.000 - 160.000
- Job type:
- Full Time
About Confidential
Lippincott, of Wolters Kluwer, is a leading international publisher of professional health information for physicians, nurses, specialised clinicians and students, providing essential information in a variety of print and electronic formats, from journals and books to digital solutions.
Healthcare professionals, researchers, educators, and students around the world rely on our solutions. Our content is written and reviewed by experts. It’s authoritative and based on the best available evidence. It’s curated and aggregated to be both premier and comprehensive. And it’s delivered through powerful tools and technology for fast access to the exact information you need—whether you’re learning or teaching in the classroom, treating a patient or conducting research.