Program Manager I

Job Details

Job Location: CDS Offices - Barre, VT 05641
Salary Range: $55,300.00 - $58,100.00 Salary/year
Job Shift: Any
Job Category: Program Management
Program Manager for Licensed Group Home

The Program Manager ensures a safe, supportive, and person-centered residential program for individuals with developmental disabilities. Leading a team of residential support staff, including an Assistant Program Manager, you will create a therapeutic home environment where residents can thrive while ensuring high-quality service delivery and regulatory compliance. This position drives program development, strengthens team performance through coaching and supervision, and ensures day-to-day operations, from staffing and household management to documentation and treatment planning, run smoothly and effectively. As the primary connection between residents, families, and interdisciplinary partners, you will foster clear communication, collaboration, and shared problem-solving, directly contributing to positive outcomes, stability, and quality of life for the people we serve.
Summary of Duties

Manage all aspects of household operations including maintenance, budgeting, and transportation.
Ensure safe, person-centered supports for individuals with developmental disabilities in a residential setting.
Directly supervise an Assistant Program Manager, providing supervision, support, and coaching.
Ensure appropriate staffing schedules.
Monitor daily operations, documentation, and accuracy of treatment plan progress and outcome measurement.
Serve as the primary point of contact between program, families, and interdisciplinary treatment teams in order to ensure clear communication and collaborative problem-solving.
Compensation and Benefits

health
dental
vision
retirement
a generous paid time off package that includes flexible holidays and 12 vacation days accrued in year one.
The starting pay range for this position is approximately $55,300 to $58,100 per year. This is a salaried role.
Summary of Qualifications

Minimum of associate's degree in a human services area AND two (2) years administrative experience in adult residential care OR
Four (4) years of general experience in residential care including two (2) years in management, supervisory, or administrative capacity.
Excellent written and verbal communication skills
Excellent organization and time management skills
Demonstrated ability to elicit trust and listen effectively
Experience and demonstrated skill leading teams to excellence in delivering on expectations
Demonstrated commitment to person-centered care for individuals with intellectual disabilities and developmental disabilities and autism
Ability to deliver services and maintain records in English
Workplace Conditions

Work takes place in the group home setting and in office settings. It is the Program Manager's responsibility to ensure adequate coverage across all shifts in a 24 hour, seven days a week, 365 days a year facility. This position may include transporting residents with agency-owned vehicles (when available) or your own vehicle. A valid driver's license and access to a safe, insured vehicle during work hours are required.
About the Agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”
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