BPO Sales Director (several metro areas)

ITTConnect is seeking a

BPO Sales Director

for a full time position with a client that is a global business and technology transformation partner with over 400,000 employees in 50 countries. This is a high visibility role in their BPO organization. This position is focused on selling to the

Tech, Telecom & Media

sector.

Please DO NOT apply if you do not have specific BPO Sales experience

Open to the following metro areas: New York, Dallas, Houston, Chicago, Atlanta.

You should work

in the office 4 days a week

when not on business-required travel.

The annual sales quota for this position is $20+MM in total contract bookings. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective.

Key accountabilities and responsibilities include

Develop and execute plan to drive annual profitable revenue growth within your portfolio of TMT accounts

Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin

Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor

Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals

Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources

Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments

Develop and qualify leads into pursuits and close pursuits

Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions

Lead and motivate sales pursuit teams

Ability to work in a global organizational and service delivery environment

Make significant contributions to the local team and the company sales culture

Manage client expectations throughout the sales cycle and closing process

Develop and manage a pipeline of qualified opportunities

Measures of Success

Meeting and exceeding annual bookings value target (>$20M)

Compliance with the client's sales methodology and financial parameters

Work as part of a team to negotiate new deals and commercials

The ideal candidate

Minimum of 15-years of experience in selling complex, outcome-based Business Process Outsourcing (BPO) services

7-8 years of experience serving clients in the Tech, Telecom sector.

Experience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome-based deals through consultative/value sales methodologies

Experience in a senior Business Development Executive /account executive role managing an account portfolio of $25-50M+

A well-documented track record of achieving annual sales quotas of $15M-$20M

Recent experience selling consulting services engagements of $500K-$5M

Excellent oral and written communication skills and outstanding presentation skills

Ability to work in a global organizational and service delivery environment

Ability to work in a fast-paced, competitive sales culture

Ability to travel as required

High level of personal and professional integrity

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