Payments-Digital & Design-Product Delivery Manager-Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in the Regulatory Transformation team within Payments Digital & Design, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

Own outcomes end-to-end: Drive program success across functions and dependencies; ensure accountability, closure, and real delivery

Create clarity and simplify complexity: Break complex problems into the few things that matter, define a path forward, and translate ambiguity into actionable plans and decisions

Operate solution-first: Surface issues with options, trade-offs, and a recommendation

Proactively own risk: Anticipate risks early (e.g. client readiness, platform readiness, regulatory deadlines) quantify impact, and implement mitigation plans before issues arise

Influence without authority: Align senior and cross-functional stakeholders, drive decisions resolve misalignment, and keep teams moving even without direct control

Run a high-velocity operating cadence: Ensure the program has crip goals, milestones, decision forums and measurable outcomes-focused on progress that matters

Deliver insights, but updates: Provide leadership with forward-looking insights, key risks decision requests and what matters most now

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements

Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area

Demonstrated ability to execute operational management and change readiness activities

Strong understanding of delivery and a proven track record of implementing continuous improvement processes

Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics

End-to-end ownership-thinks and acts across the full value chain and drives closure

Structured thinking & simplification-turns complexity into priorities, actions ad decisions

Solution-first mindset-escalates decisions with options and trade-offs

Proactive risk ownership-anticipates, quantifies, and mitigates

Influence without authority-aligns stakeholders and moves the organization

AI-enabled operational leverage-uses AI and automation to eliminate low-value work and accelerate analysis, communication and decision making all while validating outputs and applying strong data/control judgement

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

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