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Customer Experience Specialist

hackajob · Dallas, TX, USA ·

Pay:
42.000 - 62.000
Job type:
Full Time

hackajob, in collaboration with Stord, seeks a Customer Experience Associate I to deliver timely, accurate support across Salesforce, email, and Slack. This foundational role focuses on executing established processes, handling standard client inquiries, and building skills in case management and problem-solving.
You will work with cross-functional teams, document cases in Salesforce, adhere to SOPs, and grow toward handling more complex scenarios with guidance from senior teammates.

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