Customer Pass Thru Specialist

Customer Pass Thru Specialist

We are searching for an experienced Customer Pass Thru Specialist at our Corporate facility.
Position Description
Job Title: Trade Management Operations Specialist
Department: Trade Management
Reports To: Sr Manager, Inventory Control
FLSA Status: Exempt
D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work From Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
As a D&H Co-Owner you receive numerous discounts on services.
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
Summary
This position is responsible for debit memos related to vendor rebates, freight, compliance, price changes, brokerage invoices, logistics, and various other types. This includes recording the debit in the sub-ledger (Apprise) as well as preparing the debit memo support sent to the vendor.
This position collaborates internally with numerous departments, such as Sales, Purchasing, Buying, Credit, Accounts Payable, etc. on debit memo requests.
This position also responds to a high volume of inquiries from vendors and freight carriers.
Essential Duties and Responsibilities
Record vendor debit memos, and prepare support sent to vendor on a recurring basis.
Manage workload and adhere to vendor deadlines.
Complete audits to ensure accuracy and completeness.
Work closely with multiple departments within D&H to create various types of vendor debit memos.
Process customer and warehouse freight claims using multiple company systems.
Upload documentation on freight carrier portals.
Support other teams as needed by processing customer credits.
Must adhere to all company policies, including attendance.
Additional Duties
Keeps work area neat, clean and hazard free.
Must work in other areas, as needed for cross training and/or workload.
Other related duties as assigned.
Cross-train with other departments.
The ability to work on side projects.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and/or Abilities
Ability to work with large volumes of data with a high degree of accuracy.
Ability to follow standard operating procedures and work independently.
Ability to manage workload and adhere to vendor deadlines.
Ability to communicate (both in writing and verbally) with vendors and D&H co-owners at all levels.
Basic Excel skills required.
Intermediate Excel skills (PivotTables and V-lookups) preferred.
Basic Accounting skills are preferred.
Process improvement experience preferred.
Education and/or Experience
Education
Minimum Associate's Degree in related field or equivalent experience.
Experience
Equivalent experience is minimum of two years of experience in a Corporate setting.
Work Schedule
Fulltime position (40 hours a week), Overtime, Weekends, Holidays, Trainings as required.
Language Skills
Ability to read, write, and speak English.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write correspondence and/or complete employment forms.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formats.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.
Certificates, Licenses, Registrations
Post hire certifications may be required to gain knowledge needed to stay current in field.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers, reach with arms, talk and hear. The employee will frequently be required to stoop, kneel and crouch. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
Work Environment
While performing the duties of this job, the employee may be seated in an office or cubicle environment and is exposed to fluorescent lighting, background noise, and computer monitors.