Social Media Coordinator

Position Summary

The Social Media Coordinator is responsible for executing Toysmith’s social media presence across multiple platforms through content creation, publishing, community engagement, and creator coordination. This role plays a key part in growing brand awareness, increasing customer engagement, and supporting business growth through measurable social media performance
The ideal candidate is creative, highly organized, trend-aware, and passionate about social media. This position requires a strong understanding of platform-native content, short-form video, and social media trends, along with the ability to collaborate cross-functionally and execute content strategies that support business objectives.
This role requires a self-starter who is comfortable working independently, managing multiple projects, and taking ownership of assigned initiatives in a hybrid work environment. The ideal candidate is proactive, resourceful, and able to identify opportunities to improve Toysmith's social media presence while driving measurable business results.
Key Responsibilities

1. content creation & execution

Create, film, edit, and publish social media content across TikTok, Instagram, Facebook, LinkedIn, and other emerging platforms
Produce engaging short-form video content including product demonstrations, lifestyle content, educational content, trend-based content, and promotional campaigns
Develop captions, text overlays, hooks, graphics, and supporting creative assets
Ensure content aligns with Toysmith’s brand voice, visual identity, and marketing objectives
Capture both polished brand content and creator-style content designed for platform engagement
Assist with photography, video shoots, and content collection for social media initiatives
2. social media management

Execute monthly and weekly social media content calendars
Schedule and publish content across social media platforms
Support campaigns related to product launches, seasonal promotions, retail partnerships, and marketing initiatives
Monitor social channels to ensure consistent brand representation and messaging
Maintain organization of content assets, creative files, and publishing schedules
Stay current on platform updates, emerging trends, and best practices
Take ownership of assigned social media projects from concept through execution while managing priorities and meeting deadlines with minimal supervision.
Proactively identify opportunities to increase brand awareness, engagement, and audience growth through new content ideas, emerging platform features, and industry trends.
Respond to comments, direct messages, tagged content, and community interactions in a timely manner
Encourage audience participation and foster positive brand engagement
Monitor customer feedback and elevate issues when appropriate
Share recurring customer insights, questions, and trends with internal teams
4. creator & user-generated content support

Assist with creator outreach, communication, and relationship management
Coordinate product shipments and seeding programs for influencers and content creators
Organize and maintain creator content libraries and user-generated content assets
Track creator partnerships and campaign deliverables
Identify opportunities to repurpose and amplify high-performing creator content
5. performance tracking & reporting

Own social media performance metrics and provide regular reporting, insights, and actionable recommendations to leadership.
Monitor engagement, audience growth, reach, impressions, clicks, and other key performance indicators.
Identify top-performing content and recurring engagement trends.
Use data and analytics to continuously improve content performance and overall business impact.
Recommend new content strategies, campaigns, and platform opportunities based on performance results.
Required Qualifications

2+ years of experience in social media management, content creation, digital marketing, or a related field
Strong understanding of TikTok, Instagram, Facebook, LinkedIn, and short-form video content
Experience filming, editing, and publishing social media content
Proficiency with content creation and editing tools such as CapCut, Canva, Adobe Premiere, or similar platforms
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to manage multiple projects and deadlines simultaneously
Creative, proactive, and collaborative mindset
Demonstrated ability to work independently, manage multiple priorities, and take ownership of projects in a hybrid work environment.
Self-motivated with strong initiative and the ability to identify opportunities for continuous improvement.
Results-oriented with an understanding of how social media performance contributes to brand awareness and business growth.
Experience with consumer products, retail, toys, or family-focused brands preferred.
Physical Requirements and Working Conditions

Working conditions are typical of an office environment with regular interaction with an operational warehouse. The role requires the ability to sit, stand, walk, use a computer and phone, and communicate effectively. Occasional lifting of up to 25 pounds may be required. The employee must be able to remain focused while managing multiple priorities simultaneously. Noise levels are typically low to moderate.

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