Manager (m/f/d) CX and Digital Platforms

Manager (m/f/d) CX and Digital Platforms

Are you interested in high-quality, natural, and tasty nutrition?
We are! It's our ambition to shape the future of nutrition.
Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.
We strive to inspire and empower our employees in everything we do, and we invite you to join our team - together WE BRING IDEAS TO LIFE
Your tasks

You implement all measures along the customer journey (paid, owned, shared, earned) from planning to introduction in relevant digital channels to conversion in order to meet KPIs
You further developthe corporate website to optimize customer experience and traffic generation
You implement the technical and content-related SEO measures to increase the visibility and reach of the website
You develop and implement online marketing strategies to increase brand awareness and generate leads.
You continuously track relevant KPIs using appropriate analysis tools (e.g. Google Analytics) as well as interpretation and derivation of suitable measures
You are responsible for the conception and control of multinational content on our digital channels in cooperation with the specialist departments
You manage existing content with regard to topicality, CI, multilingualism and product ranges
You work on new digital formats and their global implementation and use
You work on interdisciplinary projects and contribute your expertise
You create presentations, statistics and reports
Your profile

You completed your university studies in the marketing field
You have several years of professional experience in project management of digital platforms, in the field of web content management and search engine marketing
You are committed, communicative and responsible and proactively contribute ideas
You are characterized by high quality standards and a pronounced hands-on mentality
You are a team player and enjoy managing and implementing digital projects
You have very good knowledge of English and are fluent in German
You are characterized by a quick comprehension as well as an independent and structured way of working
You are experienced in a global matrix organization
Your Benefits

Culture: Friendly and informal atmosphere, family-owned company, flat hierarchies, short communication channels, and helpful colleagues
Impact: You are an integral part of our business success and make an important contribution to the future of nutrition
Empowerment: You can fully unleash your potential and have the opportunity to take on responsibilities
Digitalization: We maintain excellent partnerships with market-leading innovators, allowing you to access and work with state-of-the-art technologies
Anniversary and special payments
Employee referral bonuses
Additional benefits: Christmas parties, events, financial benefits, and online shop discounts (e.g., IT leasing, mobile phone contracts, shopping, and travel discounts, etc.)
Welcome@Döhler: Onboarding event for all new colleagues, as well as several weeks of individual training
Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs
Food is taken care of: On-site cafeteria with regional and varied cuisine and complimentary drinks
Stay fit: Take advantage of local sports offerings at reduced pricesMobility: Subsidized Germany ticket or JobRad
Insurance benefits such as company pension plans and accident insurance
Global growth trajectory: Challenging and internationally oriented work at our headquarters in Darmstadt
Attractive location in Darmstadt: Easily accessible by train, bus, on foot, or by car (free parking
Equal opportunities for all

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

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