Partner Relations Manager

EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ full‑time professionals and 400+ seasonal staff, we are a leading provider of out‑of‑school programs, offering award‑winning summer camps and after‑school activities across Northern California.

Key Responsibilities

Partner Relationship Management

Develop long‑term relationships with key stakeholders at district and community level.

Serve as the primary point of contact for district and community partners, maintaining regular communication.

Align program delivery with partner expectations, student needs, and EDMO’s mission.

Identify partnership concerns, opportunities, and risks; collaborate with the Partner Relations Director to address them.

Check in quarterly with relationships managed by Senior Program Managers.

Partnership Development

Implement a clear vision and strategy for establishing and maintaining relationships with stakeholders.

Identify and outreach to community partners who can add value to the partnership.

Work with the EDMO team to create new systems needed to support new community or district partnerships.

Lead outreach and onboarding for assigned partnerships and regions.

Schedule, prepare, and lead regular, organized meetings with key partners or potential new partners.

Program Operation and Management

Ensure programs include all aspects of the agreed scope of work and co‑create implementation plans.

Offer onsite support to Senior Program Managers overseeing day‑to‑day operations.

Gather feedback from partners, field staff, families, and internal stakeholders to identify trends and improvement opportunities.

Conduct mandatory daily visits to program sites to check on operations and metrics.

Use creative problem‑solving skills to develop relevant and timely program solutions.

Advise partners on profitable and efficient program delivery options.

Supervisory Responsibilities

Supervise, coach, and support Senior Program Managers to ensure effective operations and partnership satisfaction.

Lead performance review cycles and hold managers accountable for operations, compliance, and communication.

Create and manage site training schedules and training content agendas.

Oversee and manage site spending, labor costs, and vendor contracts.

Project Management

Lead project management duties for each partnership, outlining deliverables and holding all parties accountable.

Facilitate information flow between partners and internal teams.

Performance Monitoring and Improvement

Monitor and evaluate the success of partnership initiatives, making data‑driven recommendations for growth.

Conduct regularly scheduled partnership reviews and create actionable plans.

Revenue Generation

Communicate partners’ interests and needs to internal leaders to convert them into future revenue streams.

Inform partners of additional or future programs/services under consideration.

Collaboration and Communication

Collaborate with cross‑functional teams to drive partnership initiatives and negotiate agreements.

Inform internal teams of outcomes from reviews and adjust accordingly.

Other Duties

Any other duties as assigned.

Qualifications

Bachelor’s degree in Business, Marketing, Communications, or a related discipline.

Four years of experience in a similar role; two years in a supervisory capacity preferred.

Strong negotiation, communication, and interpersonal skills.

Proven partner/client relations management background.

Experience negotiating agreements and contracts with partners.

Ability to collaborate across departments and guide Senior Program Managers in a mission‑aligned manner.

Experience in an education‑related field is a plus.

Proficiency in Google, Slack, Monday, and similar systems.

Customer‑oriented mindset with the ability to think like a partner.

Benefits & Compensation

Inclusive, supportive, and growth‑oriented workplace culture.

Diverse workforce fostering collaboration.

New hire welcome package.

Health benefits: Medical, Dental, Vision, Life, AD&D.

Paid Time Off and holiday pay (13 federal holidays plus winter holidays).

401(k) with match, immediate vesting upon contribution.

Pretax Health and dependent care flex plans.

Employee Assistance Programs, discounts on wellness and pet insurance.

Learning and development opportunities.

Compensation: $83,000–$85,000 per year, commensurate with experience and location.

Location & Physical Requirements

Position is in person in the Salinas Valley area; requires daily travel to partner sites, school districts, and program locations.

Work up to five days a week in the district office or a school site.

Prolonged periods of sitting, standing, and moving around with kids.

Occasional lifting up to 25 pounds to a height of 3–4 feet.

Participation in virtual meetings.

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