Regional Operations Manager

Responsibilities

Assume the administrative authority, responsibility and accountability of directing the overall management and control of the activities and programs of the Community, its residents, its employees, and financial assets.

Represent the property in dealing with outside agencies, including governmental agencies.

Participate in property surveys (inspections) made by authorized government agencies including developing and executing plans of correction when required.

Promote the property in a positive manner and effectively communicate the organization's values to residents, visitors, team members and the greater community at large.

Coach and direct Community Directors to meet the expectations and requirements of the Company including financial management, excellent service, and team member relations.

Guide and lead marketing and sales efforts to meet or exceed targeted census goals in a timely manner and in alignment with Company expectations, procedures, and regulatory requirements including the appropriate level of care.

Requirements

RCFE Administrator Certificate

Two years of college required

Three years of experience providing residential care to the elderly

Prior working experience with reporting and data in RealPage Accounting and Leasing & Rents, Youve Got Leads (YGL), and ADP or other HRIS is preferred.

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