Patient Experience & Communications Specialist

Mcfarland Eye Care is seeking a patient-focused Call Center Assistant to handle incoming calls, coordinate appointments, referrals, and tests across multiple clinics in a fast-paced, busy office. The role requires careful documentation and the ability to multitask while preserving excellent patient service.
You will confirm next-day appointments, manage appointment templates, and respond to patient questions or concerns with a courteous, professional manner.

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