We are looking for an Account Manager is to support our Sales group in providing timely, accurate, high quality marketing campaigns and services to our clients. This position works closely with Sales and is also the primary contact for clients and acts as a liaison to the creative, variable data processing, accounting and production teams for all matters related to the specific seminar campaign. The Account Manager is responsible for coordinating all details of all marketing campaigns from inception through completion. This position is ideal for a self-managing person that relies heavily on following established processes and procedures in place to ensure high level of accuracy and quality.
This position will be based in Atlanta, GA or Tampa, FL.
What You'll Do:
- Assist Sales in completing seminar campaign order details by communicating with clients by phone and or email.
- Establish, maintain and foster good working relationships with each client. Build client's trust and confidence by providing timely, accurate and superior service.
- Create, communicate and execute seminar campaign deadlines with client to ensure proper delivery of product to meet client expectations.
- Coordinate/Manage 90+ seminar campaigns a month simultaneously from point of order received through product delivery.
- Able to work in a high paced environment alongside professional sales people in a clean professional office setting.
- Enter and track all seminar campaigns into businesses management system. Experience working with a CRM and or ERP system very helpful.
- Manage customer relationship and act as a liaison between client and sales representatives.
- Bachelor degree preferred.
- Must have solid computer skills, with thorough knowledge of Outlook and Microsoft Office products (especially Excel).
- Previous experience in customer service, sales, marketing, printing, graphics, pre-press, or mail house preferred.
- Requires excellent problem-solving skills to resolve internal and external issues
- Highly organized and possess superior follow-up skills and can prioritize and multi-task.
- Attention to detail.
- Must be resourceful, a team player and customer oriented
- Exceptional communication skills.
- Be competitive, driven and confident.
- Team player
- The right candidate will receive training where needed.
- Ongoing individual and group sales training and coaching including one-on-one mentorship from industry leaders
- Experience in sales, marketing, and SaaS
- Opportunities for career growth based on performance
- Cutting-edge sales enablement technology resources
- Competitive base salary
- Uncapped variable sales compensation based on performance.
- Two weeks paid vacation during the first full year
- Fitness reimbursement
- Referral bonus program
- Health/Dental/Vision/HSA/FSA coverage available 1st of the month following your hire date
- 401(k) with company match
- Paid Holidays
For additional information about LeadingResponse, please visit
Equal Opportunity Employer, Drug-free employer and workplace.