Technical Writer

About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

We're looking for a

Technical Writer

who wants more than a documentation role-someone who will be embed directly with our Secure Network Systems (SNS) engineering team, helping shape how complex systems are understood, delivered, and maintained.

In this role, you will:
Turn complex hardware, software, and network concepts into clear, user-friendly documentation
Create and maintain guides like installation manuals, system architecture docs, and data flow diagrams
Collaborate directly with engineers, program managers, and cross-functional teams
Help shape documentation standards and improve how we share knowledge across teams
Work with modern tools and platforms (Agile workflows, wikis, repositories, and more)
Enable engineering teams to deliver faster and more efficiently through clear, high-quality documentation
Translate complex systems (networking, security, hardware/software) into accessible, actionable content

Serve as a trusted partner to engineers and program managers.

Career Growth

This role offers the opportunity to:

Grow into a

documentation lead or strategist

Build expertise in

secure communications and advanced networking systems

Mentor other writers and shape documentation best practices
Expand influence across programs and engineering organizations

The day-to-day

What You'll Do

Create and maintain technical documentation, including:

Installation, operation, and maintenance manuals
Security configurations and plans
System architecture and interface documentation
Data flow diagrams and technical deliverables

Collaborate closely with engineers and program teams to gather, interpret, and validate technical information
Lead documentation efforts across multiple projects within the Secure Network Systems (SNS) organization
Establish and enforce documentation standards aligned with industry frameworks (DoD, NIST, ISO)
Manage and organize content across documentation tools and repositories (e.g., wikis, SharePoint, version-controlled systems)
Support Agile development environments and evolving technical requirements

This is an embedded role.

You'll work directly within engineering teams-building context quickly, establishing trust, and playing a key role in how work gets delivered.

Why This Role Is Unique

Mission impact

- Your work supports secure communications used in real-world, high-stakes environments
Embedded collaboration

- Work directly within engineering teams, not as a detached service organization
Ownership & Influence

- Lead documentation strategy and execution for key programs
Cross-functional exposure

- Collaborate with engineers, architects, and program leaders
Portfolio-building & Variety

- Create documentation you'll be proud to show, ranging a broad variety of content types and subjects

What you'll need

Requirements

Current Security Clearance
Willingness to work onsite in Carlsbad and collaborate across teams

Required Qualifications

Experience creating technical documentation for software, hardware, or networked systems
Strong curiosity and the ability to understand and communicate complex technical concepts
Excellent writing, interviewing, and analytical skills
Ability to collaborate effectively with engineering and program teams
Strong ability to work independently and maintain deadlines
Extensive experience with Microsoft Office tools (including Visio)
Experience with Adobe tools (Photoshop, Illustrator, InDesign)
U.S. citizenship (required for this role)

Tools & Environment

You'll work in a modern, collaborative environment using:

Documentation repositories and platforms (AI, GitHub, Confluence, SharePoint, Wikis)
Creative software from Adobe, MadCap, Microsoft 365, SolidWorks, and others
Version control and content management tools
Agile workflows and cross-functional collaboration
Engineering artifacts such as schematics, architecture diagrams, and interface documents

What will help you on the job

Bonus Points if You Have

Experience with networking, cybersecurity, or system architecture
Familiarity with DoD, NIST, or ISO documentation standards
Experience working in Agile environments
Familiarity with tools such as:

Confluence, SharePoint, or wiki platforms
Version control systems (e.g., Oricle Agile, Perforce)
Exposure to CAD tools, diagrams, or visual storytelling

Experience with technical diagrams and structured documentation formats

What Makes You Stand Out

You enjoy learning how systems work - not just documenting them
You're comfortable talking to engineers and translating their expertise into something clear
You care about good documentation, not just getting the job done

Salary range

$82,000.00 - $129,500.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $102,000.00- $153,000.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.