Senior Product Marketing Manager

About the Company
Our client is a fast-growing Y Combinator‑backed voice AI company transforming how businesses handle sales, support, and customer engagement at scale. Founded in 2023, they've reached $60M ARR with a team of ~40 people — a trajectory that put them at #4 on one of the most closely watched fast‑growing software vendor lists of 2025 and in the top 50 AI apps on the a16z marketplace rankings. Backed by leading investors and built engineer‑first from day one, they're now building toward a modern AI‑native CX platform where entire contact centers are powered by intelligent AI workers — not just basic automation.

The Role
As Senior PMM, you'll own how this product shows up to the market — from positioning and messaging to product launches, sales enablement, and brand campaigns. This is an 80/20 role: core PMM work anchors it, with 20% directing creative social campaigns. You'll report to the CMO, work closely with the founding team, and define messaging across buyer types and verticals — not just maintain it. High ownership, high visibility, no hand‑holding.

Key Responsibilities

Own positioning and messaging across all buyer types and verticals, including healthcare, legal, automotive, insurance, utilities, and logistics

Lead product launches end‑to‑end — strategy, narrative, and cross‑functional coordination from brief to announcement

Build and run sales enablement from scratch: toolkit, sessions, and ongoing message refresh

Drive customer and market insights; translate discovery into messaging and build case studies across key verticals

Direct brand and social campaigns (20%): concept, brief the creative team, and plan campaign bursts around launches and industry moments

Partner with Developer Evangelist on demo and technical content

Requirements

2+ years of product marketing in B2B SaaS, developer tools, or AI infrastructure

Proven track record owning product launches end‑to‑end — not just contributing to them

Strong messaging instincts: knows what to say and how to brief others to execute it

Experience building sales enablement programs from scratch

Comfortable with technical products; can translate complexity into clear value

Moves fast and makes good decisions under ambiguity

Nice to Have

Background in AI infrastructure, CCaaS, or contact center space

Experience marketing to both technical and business buyers

Has directed social campaigns with real organic reach

Strong aesthetic sensibility and POV on brand

Prior startup experience

Base: $180K–$250K (set by interview performance, not current salary or negotiation)

Meaningful equity; three cash/equity balance options to choose from

100% medical, dental, and vision coverage

Monthly wellness reimbursement

Monthly commute reimbursement

Phone and internet contribution

Relocation provided ~$10,000

Location
Redwood City, CA — onsite

Interview Process

Intro call — 15 min with talent team

CMO meet and experience screening — 30 min

Final onsite with cross‑functional team — 2 hrs

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