Audio Visual Teleconference Technician II

Audio Visual/Video Teleconference Tech II

Location: Colorado Springs, CO Clearance: Must be eligible to obtain a clearance
Duties/Responsibilities:
In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.
Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance
Provide technical operational support of the Presentation Center for Mission support
As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users
Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities
Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels).
Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities
Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA)
Troubleshoot and resolve collaboration and business application incidents
Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs
Execute configuration management plans, processes and procedures
Maintain/utilize manufacturer service and/or maintenance agreements
Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment
In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems
Relevant Certification:
CEDIA Certification a plus
CTS, CTS-I, a plus
AMX ACE a plus
Extron Audio Visual Technician Certificates a plus
Requirements:
Must have SECRET clearance or higher
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
High School Diploma required
Associate or bachelor's degree in engineering, Computer Science, or related field preferred
Experience in the Audio-Visual industry
Following skills preferred:
In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment
Video projection and Display Equipment.
Digital Video processing and transport Equipment.
Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.
Extron and AMX Control System processors and User Interfaces
Video CODECs and H.320/H.323 protocols
Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting
Knowledge and experience with network configuration as well as Workstation setup
Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.
Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems
Must possess an extremely meticulous and organized working style and have an ability to work as part of a team
Be a team leader and possess excellent team qualities.
Strong verbal and written communication skills experience.
Experience with Computer aided drawing program such as Visio (Preferred).
Experience with Microsoft Windows and Office products required.
Understanding electrical current
NMR Consulting is an Equal Opportunity Employer (EOE): AA M/F/Vet/Disability