Internal Communications Manager

Career area Position Type Full Time Location Scottsdale, AZ, United States Job ID JR115238
Internal Communications Manager
Job Description Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.
Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Essential Functions Internal & Executive Communications Develop and execute strategic internal and executive communications aligned to company priorities, business goals, Core Values and brand standards
Draft and develop a variety of communications materials, including companywide emails, executive messaging, client communications, newsletters, presentations, announcements and leadership communications
Tailor messaging for different audiences and communication channels to ensure clarity, consistency and engagement
Support change communications and operational messaging initiatives as needed
Channel Ownership & Editorial Strategy Own day-to-day management and execution of internal communications channels, including intranet, newsletters, email communications, town halls and LinkedIn support
Manage editorial planning and content calendars across internal communications channels
Monitor communications performance metrics and audience feedback to identify trends and opportunities for optimization and continuous improvement
Support content planning and amplification efforts across owned communications channels
Storytelling & Content Development Research and develop strategic, culture-driving stories that highlight company initiatives, operational priorities, employee experiences and leadership messaging
Partner with teams across the organization to identify storytelling opportunities that support engagement and alignment
Develop content for internal campaigns, meetings, presentations and employee engagement initiatives
Support executive presentations and messaging development for company meetings and events
Cross-Functional Partnership & Communications Support Build strong partnerships with teams across People Operations, Operations, Brand, PR, IT and Leadership to support communications initiatives from concept through execution
Coordinate communications support for company initiatives, operational updates and organizational changes
Help align messaging across internal and external communications efforts as part of the broader corporate communications function
Partner closely with creative, digital and communications team members to support integrated communications planning and execution
Communications Operations & Process Management Own day-to-day communications workflows, including communications intake and request management processes
Maintain editorial calendars, communications planning tools and channel governance processes
Support continuous improvement of internal communications processes, tools and reporting
Help establish scalable communications practices and standards across the organization
Qualifications Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration or related field
5-10 years of experience in internal communications, corporate communications or executive communications roles
Strong experience managing a variety of internal communications channels, including email communications, newsletters, meetings, intranet platforms and executive communications
Excellent writing, editing and storytelling skills with the ability to tailor messaging for different audiences and stakeholders
Strong executive communications experience with the ability to support leadership messaging and organizational priorities
Proven ability to manage multiple projects and deadlines in a fast-moving environment
Strong organizational, project management and cross-functional collaboration skills
Comfortable working independently and taking ownership of projects from strategy through execution
Experience analyzing communications metrics and using data and insights to improve engagement and effectiveness
Comfortable learning and implementing new communications technologies and tools
What You Can Expect From Us Competitive Compensation - Including performance-based bonuses that reward your contributions.
Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
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