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Associate Director, Sales North America

Associates of Cape Cod, Inc. · East Falmouth, MA, USA ·

Pay:
150.000 - 230.000
Job type:
Full Time

PURPOSE
Responsible for leading the North American Sales organization by developing high performing teams, driving revenue growth, strengthening customer relationships, and executing commercial strategies that support the Company's strategic goals & corporate objectives.

GENERAL RESPONSIBILITIES

Direct & coordinate all North American (BET) sales functions in alignment with the Company's strategic goals & business objectives

Manage an assigned sales region, including strategic account management, customer relationship development, territory planning, forecasting, & achievement of regional sales objectives

Provide day to day leadership, coaching, & performance management for the North American sales team to drive accountability, employee development, & achievement of commercial objectives

Work directly with the Director, Strategic Planning on revenue-generating initiatives, commercial strategies, & process improvement opportunities

Establish annual & monthly sales objectives in coordination with the Company's business plan

Develop, implement, & maintain the annual Sales Plan, providing quarterly updates, revisions, & performance assessments

Monitor sales performance through forecasting, pipeline management, CRM utilization, & key performance metrics to optimize individual & team performance

Develop strategic account & territory plans in partnership with the sales team to maximize customer growth, retention, & market penetration

Establish & maintain compensation & incentive programs for sales personnel

Travel with sales personnel & key customer accounts to provide coaching, performance evaluation, customer support, & professional development

Develop & manage the departmental sales budget

Recommend & administer policies & procedures to improve sales effectiveness & operational efficiency

Collaborate with Marketing, Customer Service, Technical Services, Finance, & Commercial Strategy to support customer success & execution of commercial initiatives

KNOWLEDGE & SKILL REQUIREMENTS

Strong working knowledge of corporate products & markets

Professional written & verbal communication & interpersonal skills

Ability to motivate teams to product quality results

Ability to participate in & facilitate group meetings

Highly organized with very effective time management skills

Demonstrated leader among employees

Strong negotiating skills & capacity

Ability to work effectively with all levels of personnel both internally & externally, including regulators, customers & internal departments & team members

Demonstrated ability to operate with a high degree of ownership & accountability, consistently delivering results through effective prioritization, proactive communication, & dependable responsiveness

EDUCATION & EXPERIENCE

A minimum of a B.S. /B.A. in life science field or business administration or an equivalent combination of experience &/or education required.

MBA is preferred.

A minimum of 10 years experience in biotech, pharmaceutical or medical device industry ? BET

sales experience preferred

A minimum of 10 years sales experience

Advanced technical training in life sciences required

Proven leadership skills with the ability to influence, develop, & empower employees to achieve objectives

PHYSICAL REQUIREMENTS

Frequently sit, stand, walk & use hands to finger, handle or feel.

Occasionally reach with hands or arms, climb or balance, stoop, kneel, crouch, or crawl.

Constantly talk or listen.

Lift 26-50 lbs. 1-33% of the time.

Carry 26-50 lbs. 34-66% of the time.

Occasionally exposed to outdoor weather conditions.

Noise level is quiet for the work environment of this job.

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