Public Information Specialist

Public Information Specialist

Grapevine-Colleyville ISD Administration Building - Grapevine, Texas
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Job Details

Job ID:

5848953
Application Deadline:

Posted until filled
Posted:

Jul 23, 2026 5:00 AM (UTC)
Starting Date:

Immediately
Job Description

Job Title:

Public Information Specialist

Wage/Hour Status:

Exempt 233 days
Reports to:

Chief Operations Officer

Pay Grade:

102
Dept./School:

Administration

Date Revised:

07/2026
Primary Purpose:

The Public Information Specialist manages public access to the district's records in accordance with statutory rules governing government agencies. This position will manage workflow, communication, correspondence, responses to public information requests, and redaction.
Qualifications:
Education/Certification:
The ideal candidate will preferably hold a bachelor’s degree in journalism, business management, political science, or a similar field. 2+ years of experience in a professional office setting is required, and experience with a central administrative team or school district is preferred.
Special Knowledge/Skills:
Experience with request management systems, including workflow, is required. This requires a high-level ability to maintain (update database), generally program (HTML), and work with two systems.
Strong organizational, communication, and interpersonal skills
Working knowledge of privacy-related matters such as health information, personal information, and student information
Able to interpret policies
Demonstrates the ability to reason and discern among competing rules or requests
Ability to prioritize
Strong ability to write and convey routine and complex information
Demonstrates the ability to maintain the confidentiality of sensitive records and sensitive information
Responsibilities and Duties:
Provide clear communication and responses to requestors seeking records of information pursuant to the Public Information Act and other requests
Must become familiar with the Texas Public Information Handbook and statutory citations for rules and correspondence related to the PIA
Must enjoy meeting others, building relationships with staff across the district, and be clear with staff when seeking records
Work with staff to gather information, documents, and reports from departments and campuses as necessary to respond to records requests
Evaluate the records for the next immediate steps
Review and redact documents produced in response to requests
Refine or maintain current systems, workflow, procedures, internal regulations, PIA calendar, website, and maintain organized files
Manage the district’s Public Information portal system by maintaining (updating the databases) the system, performing general programming (HTML), operating the conversion module for Google mail from Google vault, utilize and provide reports as needed
Research complex requests and provide related information to the COO, General Counsel, and others as warranted
Monitor community social media for topics
Keep the COO informed of deadlines
Work with the District’s COO and general counsel on records requests that need an opinion from the Texas Attorney General’s Office
Keep the Board and district leaders informed of requests as needed. Produce PIR reports.
Maintain reports and data related to requests, costs, charges, frequent requestors, and other relevant data
Model high standards of professional integrity and maintain confidentiality of privileged information
Working Conditions:

The Public Information Specialist position works in an office setting within the Administration Complex, often in a fast-paced, bustling environment.
Mental Demands/Physical Demands/Environmental Factors:

Demonstrate patience, flexibility, and professionalism when interacting with staff, board members, parents, and members of the community
Work with frequent interruptions
Ability to work after-hours to meet deadlines
Occasional travel within the district
Remain calm under stressful situations and deadlines
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Position Type:

Full-Time
Job Requirements

Contact Information

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