Information Technology and Media Production Manager

The New York State Automobile Dealers Association (NYSADA), located in downtown Albany, is looking for a well rounded individual contributor / team lead to be our next Information Technology and Media Production Manager. This role offers an exciting opportunity to manage a diverse range of technical functions, ensure seamless IT infrastructure, and optimize print shop workflows. The ideal candidate will be passionate about technology, and thrive in a fast-paced environment dedicated to delivering exceptional service.
Duties
Manage all aspects of IT infrastructure including devices, servers, network, and applications
Install, configure, and maintain desktops, laptops, printers, mobile devices, and other technology equipment
Provide technical support for approximately 25 individuals
Maintain and secure our existing network stack which consists of a Sonicwall router / firewall, two switches, and four UniFi wireless access points
Maintain and support our existing server architecture including two physical servers one virtualized with Hyper V and one with VMWare
Administer and support our Microsoft 365 and Windows Server environments
Participate in and help lead our “Technology Modernization Initiative” where we will be upgrading our IT backbone as well as moving to a cloud provider for our Association Management System (AMS)
Ensure the security, integrity, and availability of all technology systems and data
Manage daily Print Shop operations including maintaining printers and other shop equipment and executing monthly newsletter distribution and printing of various Association marketing and event materials, including management of our postal specialist
Requirements
Professional degree in Information Technology, Computer Science, Information Systems, or a related field required
Minimum of two years of IT leadership experience, including hands on and leadership responsibilities preferred
Strong knowledge of IT infrastructure, cybersecurity, cloud technologies, networking, and enterprise systems
Demonstrated experience managing budgets, technology projects, and vendor relationships
Ability to communicate complex technical concepts clearly to non-technical stakeholders
Relevant certifications such as Cisco Certified Network Associate (CCNA) and Microsoft Certified: Windows Server Fundamentals are advantageous.
Experience working with various accounting and ERP platforms and association management databases such as: Dynamics GP, Sage Intacct, IMIS, and Ebix a plus but not required

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