Marketing Operations Specialist

Marketing Operations Specialist - Agile Sprint Support
Columbus, OH - Hybrid
4-5-month-contract with possible extension and/or conversion (Leave Coverage)
Overview:
The Marketing Operations & Agile Support Specialist will provide temporary coverage for a team member on leave of absence. This role will onboard alongside the current sprint lead during August to support knowledge transfer and transition planning, with day-to-day coverage beginning in early September.

This person will support Agile marketing operations, sprint facilitation, crossfunctional planning, and execution management across key marketing workstreams. A significant focus of the role will be supporting Agile sprint teams through planning and execution for the Spring '27 season, helping teams remain aligned on priorities, timelines, dependencies, and deliverables.

Objectives:
This role is responsible for delivering operational excellence within an Agile marketing environment. Working closely with Marketing Operations, Creative, Strategy, Production, Store Experience, Digital Experience, and Channel teams, the contractor will function similarly to an Agile Scrum Master or Project Manager support role.

Responsibilities -
Supporting and facilitating multiple Agile sprint pods
Supporting Spring '27 sprint planning, execution, and retrospective processes
Managing key cross-functional marketing calendars and milestone tracking
Facilitating alignment between business stakeholders and execution teams
Supporting capacity planning, project sizing, and prioritization discussions
Escalating risks and timeline concerns proactively
Supporting operational consistency and process adoption across marketing teams

Services to be Performed:
Agile Sprint Support -
Coordinate and facilitate assigned Agile sprint pods: managing sprint calendars, clear meeting agendas and objectives and team comms
Support sprint planning sessions, attending select standups, work sessions, work in progress leadership reviews, and retrospectives
Ensure sprint objectives, deliverables, and timelines remain aligned
Identify risks, blockers, capacity constraints, and timeline concerns and elevate appropriately
Support continuous improvement of Agile processes and team operating models
Clearly communicating upcoming milestones and deadlines and adjust timelines as needed

Calendar & Timeline Management -
Create and maintain sprint calendars
Manage marketing timelines across multiple campaigns and workstreams
Coordinate milestones, dependencies, approvals, reviews, and deliverable handoffs
Partner with teams to adjust schedules based on business needs and resource capacity

Capacity & Resource Planning -
Track competing priorities and recommend adjustments when teams become overextended

Meeting Facilitation & Communication -
Create and distribute agendas, recaps, action items, and project communications
Facilitate discussions across Marketing, Creative, Strategy, Operations, Store Experience, Digital, and Production teams
Support clear decision-making and accountability across stakeholders

Process Improvement & Cross-Functional Partnership -
Identify opportunities to improve efficiency across planning and execution workflows
Support intake, scoping, and coordination of new initiatives and ad hoc business needs
Serve as a cross-functional support partner to help resolve blockers and maintain progress

Desired Qualifications:
3-5+ years of Project Management, Program Management, Marketing Operations, Agile Operations, or related experience
Experience supporting Agile teams, sprint planning, and cross-functional projects
Strong facilitation, communication, and stakeholder management skills
Ability to manage multiple projects and competing priorities simultaneously
Experience within retail, eCommerce, marketing, creative, or digital organizations preferred

Success Measures:
Successful transition and continuity during leave coverage
Effective management of Spring '27 planning and sprint execution
Effective support of Spring '27 planning and sprint execution
Proactive identification and resolution of risks and blockers
Consistent delivery against key milestones and priorities
Operational continuity maintained throughout the engagement period

#J-18808-Ljbffr