Onsite Customer Experience Specialist

The McAlear Group is seeking a Service Center Associate to deliver a warm, professional, and consistent experience for every customer interaction. As the first contact for walk-ins and the owner of the Service Center phone queue, you will shape how customers perceive our brand and contribute to strong brand loyalty.
You will greet customers, provide first-line support in person, by phone, email, or chat, resolve issues, process orders, schedule deliveries, and document interactions in CRM/ERP

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