Content Quality Specialist for Mortgage Communications

RoundPoint Mortgage Servicing LLC is seeking a Content Quality Analyst to support Coppell, TX. The role focuses on quality review of written responses to consumers and regulators, fact-checking, proofreading, and ensuring accuracy in system entries.
You will collaborate with the Correspondence Resolution team, develop quality processes, and generate assessments to drive enhancements in training materials and customer experience. Weekend availability may be required.

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