Account Delivery Strategist

Job Description Everforth ECS is seeking an Account Delivery Strategist to work in our Arlington, VA office.

We are seeking a Sr. Delivery Strategist and thought leader to engage directly with customers in early-stage, high-ambiguity ("Greenfield") environments and help translate mission needs into clear, actionable strategies. This role is responsible for bringing order to chaos- building deep customer relationships, leading strategic discovery efforts, and developing structured outputs that guide vision, strategy, and implementation. The ideal candidate thrives in the "gray space" and is equally comfortable facilitating executive conversations, shaping proactive strategic direction, and enabling teams to execute against defined priorities.

This is a senior, individual contributor role with significant customer-facing responsibility and influence across both customer and internal teams. This role will partner alongside the Account Growth lead.

Key Responsibilities

Customer Engagement & Relationship Building

Establish trust and credibility with customers in early-stage or undefined environments

Engage stakeholders at multiple levels to understand mission needs, priorities, and constraints

Navigate varying customer perspectives and levels of readiness for change

Serve as a primary strategic sounding board and trusted advisor for senior stakeholders, providing informed recommendations and guidance

Balance subject matter expertise with a collaborative, customer-centered approach to shape narratives

Challenge assumptions and guide customers toward highly-effective, forward-leaning solutions

Strategic Discovery & Problem Definition

Lead conversations that uncover true customer needs, pain points, and desired outcomes

Apply active listening, facilitation, and analytical techniques to clarify ambiguous problems

Assess organizational readiness and risk tolerance to inform strategic direction

Facilitate workshops, working sessions, and collaborative discussions (virtual and in-person) using multiple communication modalities to drive clarity and alignment

Vision, Strategy, and Implementation Development

Translate customer insights into structured outputs including Vision statements, Strategic priorities, Strategic Implementation Roadmaps, Frameworks, Diagrams and Models

Develop clear, actionable activity-based artifacts that enable execution by federal and consultant delivery teams

Ensure alignment between mission objectives, organizational capabilities, and proposed solutions

Drive and Support Strategy Implementation

Provide hands-on support for the development and implementation of implementation plans aligned to defined strategies

Coach team members on strategic thinking, customer engagement, and artifact development

Validate ECS and customer understanding through incremental deliverables and feedback loops

Refine strategies collaboratively with customers to ensure alignment and clarity and continuously adapt deliverable outputs based on evolving customer needs

Salary Range: $200,000 - $250,000

General Description Of Benefits

Required Skills

Must be a US Citizen

Must be able to obtain a Public Trust Clearance

10+ years of progressive experience in consulting, strategy, advisory, or customer-facing roles

Experience supporting DHS, CISA or other federal government agencies

Demonstrated ability to understand, resolve and communicate technical and business issues; ability to clearly communicate technical concepts to both technical and non-technical users

Experience influencing executive leadership and setting expectations forcross functional initiatives

Demonstrated ability to operate effectively in ambiguous or undefined environments

Ability to function effectively in an energetic, fast paced environment whilemaintainingexcellent systems of organization, focus, and attention to detail

Ability to facilitate strategy discussions and translate content into relevant and actional deliverables.

Experience translating complex discussions into structured strategies and actionable plans

Exceptional written and verbal communication skills

Ability to influence without authority and guide decision-making

Desired Skills

Familiarity with change management, agile methodologies, or maturity models

Experience developing roadmaps, frameworks, or transformation strategies

Background in cybersecurity, critical infrastructure, or related domains

Experience mentoring or coaching team members

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies. Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We Value

Attracting and developing top talent and high-performing teams

Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!

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