What You’ll Do
- Create Elevated Client Experiences - Deliver a bespoke, high-touch experience that reflects the creativity, heritage, and innovation of FENDI.
- Drive Results with Purpose - Achieve and exceed individual and boutique sales goals while contributing to overall store performance.
- Build Lasting Relationships - Develop and nurture a strong client portfolio through thoughtful follow-up, personalized outreach, and strategic use of clienteling tools.
- Act as a Brand Ambassador - Embody FENDI’s aesthetic and values through your presence, styling, and storytelling—bringing the Maison to life for every client.
- Master the Product & the Maison - Continuously deepen your knowledge of collections, craftsmanship, and brand heritage, while staying informed on the competitive landscape.
- Deliver Seamless Service - Support clients with special requests including bespoke orders, repairs, and after-sales care with precision and care.
- Support the Boutique Environment - Maintain impeccable visual and operational standards in partnership with management and Visual Merchandising.
- Collaborate & Inspire - Foster a positive, collaborative team culture and contribute to the onboarding and development of new team members.
- Ensure Operational Excellence - Utilize POS and digital tools with accuracy; support stock management, opening/closing procedures, and adherence to company policies.
Profile
- A natural storyteller with a passion for fashion, creativity, and the arts
- Client-obsessed, with a talent for building authentic, lasting relationships
- Results-driven, with a strong sense of ownership and accountability
- A polished communicator with confidence and emotional intelligence
- Digitally savvy with strong organizational skills
- A collaborative team player who thrives in a dynamic, fast-paced environment
- Adaptable, with flexibility to work evenings, weekends, and holidays
- Multilingual skills are a plus
#J-18808-Ljbffr