Admissions Relationship Manager, Alpha - $200,000/year USD

While most enrollment positions prioritize throughput, this role is designed to uphold rigor.
Alpha is constructing a school model among the most ambitious in the world. Our campuses integrate demanding academics, technology-enabled learning, and elevated expectations for both students and staff. Students routinely outpace national learning benchmarks, supported by measurable outcomes. Afternoons are structured for depth, autonomy, and practical skill development. The model is effective—but only when matched with the right families. That's your mandate.
You will lead the complete admissions process for a campus, spanning application to enrollment. This is not a role where you hand families off. You are accountable for the family experience, the clarity of model communication, and ensuring enrollment decisions are grounded in genuine alignment. You will evaluate fit, facilitate informed discussions, and recommend decline when appropriate. The objective is not enrollment maximization. The objective is mutual alignment.
We welcome candidates from premium service sectors outside conventional education: selective independent schools, competitive programs, high-end hospitality, executive services, exclusive membership organizations, or entrepreneurial operators who have personally shepherded high-value client experiences from start to finish. What counts is your capacity to execute a high-touch, multi-phase process with discernment, transparency, and consistency. If your career has centered on delivering exceptional service where trust, confidentiality, and experience quality shape the brand, this role will resonate.
What You Will Be Doing

Leading the complete enrollment experience for prospective families, from initial engagement through onboarding.
Facilitating needs-based discovery conversations to assess alignment before proposing solutions or guiding next actions.
Overseeing 20+ concurrent family relationships across varying enrollment stages, with transparent tracking and follow-up discipline.
Directing campus visits, student shadow days, and decision-stage dialogues that articulate outcomes, expectations, and model suitability.
Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and service excellence.
What You Won’t Be Doing

Applying transactional or aggressive sales methods.
Enrolling families who lack alignment to satisfy enrollment targets.
Supervising a team or navigating multi-layered approval processes.
Distributing ownership of the family journey across multiple functions.
Working from a remote location. This position is intentionally campus-based.
Admissions Relationship Manager Key Responsibilities

Lead and deliver a high-trust, highly selective enrollment process that secures the right families while safeguarding the integrity and effectiveness of the Alpha model.
Basic Requirements

3+ years providing premium, customized service in settings where service quality directly influences brand perception (education, luxury hospitality, executive support, premium membership, or owner-operated services).
Proven ownership of a complete client, admissions, or enrollment process from initial contact through onboarding.
Experience managing 20+ client, guest, or family relationships concurrently at varying stages, supported by a robust tracking and prioritization system.
Capacity to share specific examples of consultative decision-making, including advising against your offering when alignment was absent.
Professional written communication capability with senior executives, high-net-worth individuals, or discerning clients.
Willingness to reside in or relocate within 60 days to one of these markets: Malibu, CA; Los Angeles, CA; or Santa Barbara, CA.
Authorized to work in the United States without visa sponsorship.
Nice-to-have Requirements

Experience in selective private school admissions or competitive program enrollment.
Background in luxury hospitality, VIP guest services, or executive-level support roles.
Experience developing or refining enrollment workflows, SOPs, or service standards.
Comfort leveraging data and CRM insights to enhance conversion quality, not just velocity.
About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.
Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.
Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.
Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.
A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.
Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.
Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5531-US-LaJolla-AdmissionsRela.005

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