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VP OF Revenue Cycle

BNY Mellon · Houston, TX, USA ·

Job type:
Full Time

Senior Vice President, Client Processing Manager - Loans Enablement
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Client Processing Manager - Loans Enablement to join our Loans Enablement Operations team. This role is located in Houston, TX.

In this role, you’ll make an impact in the following ways:

Manages a medium to large-sized team or multiple small Client Processing teams.

This role is pivotal in supporting BNY's strategic pillars of client‑centricity and operational efficiency by managing complex client processing tasks with precision and expertise.

The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.

Handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution.

Manages Client Processing activities through other managers or a large team of senior professionals.

Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.

Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.

Identifies and implements process improvements to improve the experience for all stakeholders

Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.

Provides input into departmental budgets and planning.

May develop business plans for team/group operations.

Manages one or more Client Processing teams.

Contributes to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

Bachelors degree or the equivalent combination of education and experience is required.

Advanced/graduate degree preferred.

7-10 years of total work experience is preferred with at least 1-3 years in management.

Prior hands‑on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred

Strong analytical and problem‑solving abilities to manage complex transaction processes.

Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.

Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.

Experience in brokerage processing preferred.

Applicable local/regional licenses or certifications as required by the business.

Prior loan operations experience in a financial service setting preferred

Detail oriented

Ability to self‑manage, prioritize, and execute workload

Familiarity with technical applications to include, but not limited to, Microsoft Office applications

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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About BNY Mellon

The Bank of New York Mellon Corporation, commonly known as BNY Mellon, is an American investment banking services holding company headquartered in New York City. BNY Mellon was formed from the merger of The Bank of New York and the Mellon Financial Corporation in 2007. It is the world's largest custodian bank and securities services company,[2][3][4] with $2.4 trillion in assets under management and $46.7 trillion in assets under custody as of the second quarter of 2021.[5][1] It is considered a systemically important bank by the Financial Stability Board. BNY Mellon is incorporated in Delaware.[6]

Through its Bank of New York predecessor, it is one of the three oldest banking corporations in the United States and among the oldest banks in the world, having been established in June 1784 by a group that included American Founding Father Alexander Hamilton.[7] T. Mellon and Sons Bank, was founded in Pittsburgh in 1869 by Thomas Mellon and his sons Richard and Andrew, the latter of whom later became Secretary of the US Treasury.

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