Key Account Executive (Outside Sales) - Durham/Chapel Hill, NC

Responsibilities Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused
Provide account management for clients day to day operations
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet and exceed monthly retention and upsell goals on a regular basis
Minimum Requirements High School Diploma or equivalent
Preferred Qualifications Bachelor’s degree
3 years of previous outside sales or account management experience
Additional Job Standards Experience in the healthcare industry
Proven success managing a book of business
Superior customer service skills with the ability to build trust‑based relationships
Effective communication skills, both written and verbal
Ability to deliver results in a fast paced, competitive market
Excellent time management and organizational skills
Proficient in Microsoft Office
Ability to travel overnight as needed
Valid driver’s license and clean driving record
Benefits Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week
401(k) Plan only for employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees
All foregoing benefits except PTO or FTO for employees on a 7 on/7 off schedule
Equal Opportunity Employment Labcorp is an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply.

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