Gartner Digital Markets, comprising Software Advice, GetApp, and Capterra, supports the technology needs of small and medium‑sized organizations by helping small businesses select the right software.
About this role
The Product Catalog Specialist’s role is a combination of researching, writing, data collection and client management. You will be responsible for assembling and writing short descriptions for various software products, evaluating a prospective vendor’s fitment across many verticals and categories, and helping new software vendors set up their listings right.
What you’ll do
- Insightful Research
- Research, define, and collect features for software products across many different industries.
- Research unique information about software products such as target market and pricing information, and re‑write the description in a non‑plagiarized format.
- Project Management
- Ensure timely completion of projects assigned to you.
- Maintain high standards of data quality and product content.
- Clean data collection and maintain productivity reports.
- Client Management
- Evaluate a prospective vendor’s fitment on our platform.
- Update vendor login details and descriptions as requested.
- Communication Management
- Exhibit a strong service ethic with a robust response rate for all inbound and outbound communications.
What you’ll need
- Bachelor’s degree level or equivalent.
- 0–1 years of writing experience.
- Excellent written and verbal communication skills in English that can be adapted to the needs of a specific audience, subject, and delivery medium.
- Ability to follow the instructions and specification mentioned in the style guide diligently.
- Basic understanding of the software domain, including markets, trends, and business drivers across IT and business domains.
- Ability to manage several assignments at once and meet deadlines under pressure.
- Well‑versed in Microsoft Office applications (primarily Word, Excel, PowerPoint) and in Google Suite.
What we offer
Access to a wide range of benefits supporting your physical, financial, and emotional well‑being, along with opportunities for ongoing learning and professional growth.
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation. Contact Human Resources at +1(203)964‑0096 or via email at ApplicantAccommodations@gartner.com.
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